Cocktail Server Taps - Winter 26-27

Alterra Mountain Company•Dundee Township, IL

About The Position

The Taps server provides excellent customer service by taking orders, delivering food and beverages, and ensuring guest satisfaction throughout the guest experience. Servers maintain a clean and organized dining area while following food safety and service standards. As the primary salesperson, the server needs thorough knowledge of the menus. The role is for positive, outgoing, and energetic individuals who are willing to learn, practice, and exemplify Schweitzer’s culture of hospitality and teamwork in a fun, fast-paced adult venue serving alcoholic beverages and food.

Requirements

  • Must be at least 21 years old.
  • Minimum one year of serving experience.
  • English reading, writing, and communication skills, plus basic math.
  • Basic computer knowledge and comfort using a computer-based point-of-sale system.
  • Strong attention to detail and ability to manage and perform multiple tasks simultaneously.
  • Ability to stand or walk for up to eight hours per shift.
  • Ability to occasionally lift up to 30 pounds.

Nice To Haves

  • Beer knowledge and demonstrated competence.
  • Idaho State Police Alcohol Beverage Training Certificate; the employer will help the employee acquire it.

Responsibilities

  • Greet guests promptly.
  • Accurately take orders and deliver them in a timely and professional manner.
  • Monitor tables to ensure guests have everything they need, and clear used dishware and glasses.
  • Check guest identification in accordance with Idaho state liquor and identification laws.
  • Monitor guest intoxication and take action or get assistance when necessary.
  • Present checks, process payments, and accurately handle cash or card transactions.
  • Complete daily point-of-sale reconciliation and bring a personal bank for cash sales.
  • Maintain dining-area cleanliness and follow health, safety, and sanitation guidelines.
  • Maintain a positive, upbeat, and energetic attitude toward guests and coworkers.
  • Assist, communicate, and proactively troubleshoot problems as part of the team.
  • Stay busy during slow periods and keep up with side work.

Benefits

  • Free Alterra Mountain Resort pass.
  • Employee housing.
  • Discounted onsite childcare.
  • Accrued paid sick leave.
  • 401(k) match.
  • Discounts and access to pro deals.
  • Depending on employment status, potential eligibility for full medical benefits, vacation time, and paid parental leave.
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