Server Crow's Bench - Winter 26-27

Schweitzer•Sandpoint, ID

About The Position

A Crow’s Bench server provides excellent customer service by taking orders, delivering food and beverages, and ensuring guest satisfaction throughout the dining experience. Servers are the main point of contact between the kitchen and customers and maintain a clean, organized dining area while following food safety and service standards. The role is the restaurant’s primary sales position, so thorough menu knowledge is critical. This is a winter seasonal position at Schweitzer. The server provides food, beer, liquor, wine, and tableside bottle service; handles guest payments and change using their own bank; completes daily paperwork and reconciliation; and follows Idaho liquor and identification laws. The role also includes opening and closing duties, ongoing side work, and keeping the restaurant clean and professional. Servers must manage tables and multiple tasks while paying attention to detail and assisting guests with menu suggestions and allergen information.

Requirements

  • Must be at least 19 years old.
  • At least 6 months of related experience.
  • Strong guest service background.
  • Basic computer knowledge and ability to use the Squirrel POS system.
  • Idaho State Police Alcohol Beverage Training Certificate and Food Handlers Certification; the employer will help the employee obtain these.
  • Ability to stand and walk for up to 8 hours per shift.
  • Ability to lift over 25 pounds frequently and over 50 pounds occasionally.
  • Extensive guest interaction and ability to provide friendly, professional, and accommodating service.

Responsibilities

  • Provide food, beer, liquor, and wine service to Crow’s Bench guests.
  • Take orders, deliver food and beverages, and ensure guest satisfaction throughout the dining experience.
  • Act as the main point of contact between the kitchen and customers.
  • Maintain extensive knowledge of the menu, identify potential allergens, and offer suggestions to guests.
  • Maintain a personal bank and make change for guests.
  • Complete daily paperwork and reconciliation.
  • Enforce Idaho State liquor and identification laws.
  • Provide tableside bottle service.
  • Interact with resort guests in a friendly, professional, and accommodating manner.
  • Perform opening and closing duties, including polishing and rolling cutlery, vacuuming, and polishing glassware.
  • Keep the restaurant clean and maintain a clean, professional appearance according to the Crow’s Bench dress code.
  • Keep up with side work while managing tables and work as a team to ensure guest satisfaction.
  • Manage and perform multiple tasks simultaneously while paying attention to detail.

Benefits

  • Free Alterra Mountain Resort pass
  • Employee housing
  • Discounted onsite childcare
  • Accrued paid sick leave
  • 401(k) match
  • Discounts and access to pro deals
  • Depending on employment status, potential eligibility for full medical benefits, vacation time, and paid parental leave
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