On Call Server

Avion Hospitality•San Antonio, TX

About The Position

The Server is responsible for taking customers’ food and drink orders, serving food and beverages, preparing itemized checks, and sometimes accepting payments. Additional duties may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, and operating a cash register. The Server checks patrons’ identification to ensure they meet the minimum age requirement for purchasing alcohol and provides guests with efficient, courteous, high-quality service. The role requires following Avion Hospitality standards and regulations, complying with applicable certification requirements, and maintaining knowledge of the restaurant and lounge, menus, specials, and point-of-sale system. The Server also performs cashiering, opening and closing procedures, assigned side work, and other tasks as directed by a supervisor or manager.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Alcohol Awareness Certification, in compliance with state regulations.
  • Food Handlers certification, in compliance with state regulations.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations.

Nice To Haves

  • High school diploma or equivalent and/or experience in a hotel or related field is preferred.

Responsibilities

  • Comply with Avion Hospitality standards and regulations to support safe and efficient hotel operations.
  • Comply with applicable certification requirements, including Alcohol Awareness, Food Handlers, and Safety certifications.
  • Know the organization of the restaurant and lounge and the function of each job position.
  • Maintain thorough knowledge of restaurant menus and specials.
  • Serve guests’ food and beverage requirements in a warm, friendly, courteous, and professional manner.
  • Clear, clean, and reset tables as needed.
  • Be familiar with the operation of the P.O.S. system.
  • Perform cashiering functions, including closing checks and completing end-of-shift paperwork.
  • Perform opening and closing procedures and side work duties according to station rotation assignment.
  • Keep tables and side stands stocked, tidy, and clean.
  • Perform other tasks or jobs as assigned by a supervisor or manager.
  • Take customer food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments.
  • Check patrons’ identification to verify they meet the minimum age requirement for purchasing alcohol.
  • Perform additional duties as needed, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register.
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