Server (on-call)

San Francisco Campus for Jewish Living•San Francisco, CA

3h•Onsite

About The Position

As a Server, you will provide dining service to residents and guests in the dining room and at banquet or catering events. You will serve food and beverages in a friendly, professional, and efficient manner while maintaining high standards of customer service, sanitation, and hospitality. This role helps create a welcoming dining experience that meets and exceeds resident and guest expectations. The San Francisco Campus for Jewish Living is a senior services organization in San Francisco’s Excelsior neighborhood. Its continuum of care includes assisted living and memory care, skilled nursing, short-term rehabilitation, geriatric psychiatric services, and a foundation. The organization supports more than 2,500 older adults each year and has 950 team members. It describes its workplace as inclusive and team-oriented, with opportunities for professional growth and development.

Requirements

High school diploma or equivalent preferred.
Previous serving experience in a hotel, restaurant, club, senior living community, or fine dining environment preferred.
Ability to read, write, understand, and follow instructions in English.
Ability to communicate effectively with residents, guests, visitors, and team members.
Ability to explain menu items, answer questions, coordinate meal service, and accommodate special requests.
Ability to work collaboratively with residents, guests, families, supervisors, and coworkers.
Strong customer service and interpersonal skills.
Professional, courteous, tactful, and service-oriented demeanor.

Nice To Haves

High school diploma or equivalent.
Previous serving experience in a hotel, restaurant, club, senior living community, or fine dining environment.

Responsibilities

Set tables and maintain assigned workstations in a clean, organized, and orderly manner.
Take food and beverage orders and provide prompt, courteous service to residents and guests.
Deliver food and beverages accurately and efficiently.
Clear dishes during and after meal service and reset tables for the next seating.
Answer resident and guest questions regarding menu items and dining options.
Assist with plating and portioning appetizers, salads, soups, beverages, and desserts as needed.
Provide a high level of customer service and hospitality to residents and their guests.
Welcome and acknowledge residents and guests in a professional and friendly manner.
Anticipate resident and guest needs and respond promptly to requests.
Report concerns, service issues, or resident complaints to the Dining Room Manager.
Maintain safe and sanitary work areas in accordance with food safety regulations and department standards.
Maintain personal hygiene standards and comply with department dress code requirements.
Complete assigned cleaning and side-work duties.
Perform opening and closing duties, including vacuuming, refilling table condiments, and arranging tables and chairs.
Assist food runners and kitchen staff with food delivery as needed.
Maintain knowledge of table assignments, station numbers, room capacity, hours of operation, and proper table setups.
Assist with banquet, catering, and special event service as assigned.
Attend required in-service training and education sessions.
Participate in resident association and food committee meetings when requested.
Support the Dining Room Manager and other food service areas as needed.
Maintain a clean, organized, and professional dining environment.
Perform other duties as assigned.