On/Call Banquet Server

Pyramid Global Hospitality•Wesley Chapel, FL

9d•Onsite

About The Position

Pyramid Global Hospitality is hiring an on-call Banquet Server at Saddlebrook Resort in Tampa, Florida. The resort is a 480-acre meeting and vacation destination with restaurants, lounges, golf courses, tennis courts, and event facilities. The Banquet Server prepares banquet rooms and break stations, serves food and beverages, attends to guests, and assists with event and restaurant operations. The role also involves clearing and resetting tables, cleaning and organizing work areas, and helping ensure that guests receive attentive, high-quality service.

Requirements

2–4 years of food service experience, preferably in banquet service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work under pressure in a fast-paced environment.
Passion for creating an exceptional guest experience.
Excellent communication skills.

Nice To Haves

Experience in a 4-star or 5-star venue with synchronized service.

Responsibilities

Set up banquet functions by draping tables, arranging silverware, folding napkins, preparing drinks, and placing centerpieces.
Pick up food from the back hall, carry trays to function locations, serve food, and clear food and other items from tables.
Break down banquet rooms by bussing tables, putting away dirty linen and centerpieces, and vacuuming.
Clean the back hall and organize storerooms.
Set up morning or afternoon break stations with coffee, tea, snacks, and beverages.
Assist with event-room setup based on the meal period and table requirements.
Prepare food and beverage items, including condiments and coffee, and keep workstations stocked.
Serve food and beverages to guests and take dishes, glasses, silverware, and other items to the kitchen.
Clean and sanitize tables, counters, and seats after guests finish.
Explain menu-item preparation, cooking methods, and ingredients to guests.
Consider guests’ special requests and dietary issues.
Provide general property information and warmly welcome and farewell guests.
Communicate professionally with staff and assist other departments with necessary information.
Complete a quality check of food and beverage items before serving them.
Monitor assigned tables for guest satisfaction, service quality, and additional service needs.
Address guest issues promptly and with concern.
Assist other event and restaurant staff as needed.
Remain alert to safety issues, including broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.