On-Call Banquet Server

Pyramid Global Hospitality • Fort Wayne, IN

3d

About The Position

The Banquet Server helps prepare banquet rooms for functions, serves food and beverages, buses tables, and clears and tears down rooms after events. The role also involves setting up break stations, preparing food-and-beverage items, maintaining clean and organized work areas, and supporting event and restaurant staff. The server welcomes guests, responds to requests and concerns, monitors guest satisfaction, and maintains awareness of property safety issues.

Responsibilities

• Set up banquet functions by draping tables, setting silverware, folding napkins, preparing drinks, and arranging table centerpieces.
• Pick up food from the back hall, carry trays to function locations, serve food, and clear food from tables.
• Bus tables and break down event rooms, including putting away dirty linen and centerpieces and vacuuming.
• Clean the back hall and organize storerooms.
• Set up morning or afternoon break stations with coffee, tea, snacks, and beverages.
• Assist with event room setup according to meal period and table needs.
• Prepare food and beverage items, such as condiments and coffee, and keep workstations stocked.
• Serve food and beverages to guests and take dishes, glasses, silverware, and other items to the kitchen.
• Clean and sanitize tables, counters, and seats after guests finish.
• Explain menu preparation, cooking methods, and ingredients; consider guests’ special requests and dietary issues.
• Provide general property information and offer guests a warm, sincere welcome and farewell.
• Interact professionally with staff and share necessary information with other departments.
• Perform a final quality check on food and beverage items before serving.
• Monitor assigned tables for guest satisfaction, quality, and additional service needs.
• Address guest issues promptly and with high concern.
• Assist other event and restaurant staff as needed.
• Remain alert to safety issues, including broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.

What This Job Offers

• Education Level: No Education Listed