On Call Server

Avion Hospitality Employee Services LLC•San Antonio, TX

About The Position

The Server is responsible for taking customers’ food and drink orders, serving food and beverages, preparing itemized checks, and sometimes accepting payments. Additional duties may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. The Server checks patrons’ identification to ensure they meet the minimum age requirement for purchasing alcohol and provides guests with efficient, courteous, high-quality service. The position requires compliance with Avion Hospitality standards, operational regulations, and applicable certification requirements. The Server must understand restaurant and lounge operations, menus and specials, and the P.O.S. system, and perform service, cashiering, table maintenance, opening and closing procedures, and assigned side work.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Alcohol Awareness Certification, in compliance with state regulations.
  • Food Handlers certification, in compliance with state regulations.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations.

Nice To Haves

  • High school diploma or equivalent and/or experience in a hotel or related field is preferred.

Responsibilities

  • Comply with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with applicable certification requirements, including Alcohol Awareness, Food Handlers, and Safety certifications.
  • Understand the organization of the restaurant and lounge and the functions of each job position.
  • Maintain thorough knowledge of restaurant menus and specials.
  • Serve guests’ food and beverage requirements in a warm, friendly, courteous, and professional manner.
  • Clear, clean, and reset tables as needed.
  • Understand and use the P.O.S. system.
  • Perform cashiering functions, including closing checks and completing end-of-shift paperwork.
  • Perform opening and closing procedures and side work according to station rotation assignments.
  • Keep tables and side stands stocked, tidy, and clean.
  • Perform other tasks or jobs as assigned by a supervisor or manager.
  • Take food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments.
  • Check patrons’ identification to ensure they meet the minimum age requirement for purchasing alcohol.
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