Server - Big City Wings - Kuykendahl

JCJ Wings LLC•Spring, TX
•Onsite

About The Position

Big City Wings is hiring servers for its Kuykendahl location in Spring, Texas. The server welcomes and assists guests throughout their dining experience, answers questions about food, beverages, and restaurant services, takes and enters orders, delivers food and drinks, and handles guest payments. The role also includes shift side work, monitoring guest satisfaction, communicating feedback to managers, helping fellow servers, completing server training to learn the menu, and attending scheduled team meetings. Applicants must be at least 18 years old. Previous restaurant experience is preferred but not required. Food Handler and TABC certifications are required.

Requirements

  • Must be at least 18 years old.
  • Food Handler Certification required.
  • TABC Certification required.
  • Ability to read and understand simple instructions.
  • Ability to write simple correspondence.
  • Ability to effectively present information to customers and other team members.
  • Ability to add and subtract two- and three-digit numbers and perform these operations using American currency.
  • Ability to operate a computer point-of-sale system.
  • Exceptional hygiene and grooming habits.
  • Previous restaurant experience is preferred but not required.
  • Must typically be able to stand for long periods, up to 10 hours.
  • Must be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Nice To Haves

  • Previous restaurant experience.

Responsibilities

  • Welcome and greet guests, make them comfortable, and provide personal service.
  • Answer questions about food, beverages, and restaurant services.
  • Take food and beverage orders and enter them into the point-of-sale system.
  • Deliver food and beverages from the kitchen and bar to guests in a timely manner.
  • Prepare and present bills, accept payment, process credit card charges, and make change.
  • Perform required side work at the start and end of shifts.
  • Monitor guests’ dining experiences and satisfaction with food and service.
  • Respond promptly and courteously to guest requests and communicate feedback to managers.
  • Assist fellow servers.
  • Complete server training to develop a strong working knowledge of the menu.
  • Attend scheduled team member meetings.
  • Move tables, chairs, and highchairs to accommodate guests.
  • Carry trays from the kitchen window to the front counter, dining room, or parking lot as needed.
  • Refill ice bins and beverages, clean restrooms, bus tables, and perform other restaurant functions as needed.
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