Marriott Springfield Downtown - Server

Aimbridge Hospitality • Springfield, MA

13d

About The Position

The Server creates memorable dining experiences by greeting guests, taking accurate orders, explaining menu items and specials, and addressing guest needs throughout their visit. The role involves delivering food and beverages promptly and accurately, managing multiple tables, maintaining clean and organized service areas, and processing guest payments in accordance with company and security procedures. Servers are expected to follow company policies, hygiene regulations, safety procedures, and applicable certification standards. The position requires stamina for standing and moving throughout a shift, as well as lifting and bending.

A high school diploma or equivalent is preferred. Previous hospitality or food and beverage service experience is a plus. Required certifications, such as Alcohol Awareness or a Food Handler’s Card, must be obtained and maintained as required by state regulations.

The posting states that employees hired into full-time positions become eligible for a benefits package after an initial waiting period. The hotel is located in downtown Springfield and includes a restaurant and sports bar.

Requirements

• High school diploma or equivalent preferred.
• Previous hospitality or food and beverage service experience is a plus.
• Strong interpersonal and communication skills, with the ability to engage professionally with guests and coworkers.
• Must obtain and maintain required certifications, such as Alcohol Awareness or a Food Handler’s Card, as required by state regulations.
• Ability to remain on one’s feet and perform lifting, bending, and moving throughout a shift.

Nice To Haves

• Previous experience in hospitality or food and beverage service.
• High school diploma or equivalent.

Responsibilities

• Greet guests, take accurate orders, and provide attentive service throughout their dining experience.
• Understand menu ingredients, dietary needs, daily specials, and alcohol service guidelines to assist guests.
• Deliver food and drinks promptly and accurately.
• Manage multiple tables while keeping service smooth and maintaining clean spaces, including during high-pressure periods.
• Process transactions, close checks, and follow company and security protocols.
• Keep service areas clean and safe in accordance with hygiene regulations and certification standards.
• Follow company policies and safety procedures.

Benefits

• Medical, dental, and vision coverage
• Short-term and long-term disability income coverage
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401(k) retirement plan
• Daily Pay

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed