Rest 1 Server

Shamin Hotels Master•Chester, VA

About The Position

As a Restaurant Server, you will help provide excellent customer service and ensure guests have a positive dining experience. You will take orders, serve food and beverages, and attend to guests' needs in a courteous and efficient manner. The role involves working with restaurant colleagues to support smooth operations and excellent service.

Requirements

Passion for exceptional customer service and creating memorable dining experiences.
Excellent communication skills and the ability to interact effectively with guests and team members in a fast-paced environment.
Strong attention to detail and accuracy in taking orders, serving, and handling transactions.
Ability to work collaboratively as part of a team and contribute to a positive work environment.
Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
Ability to stand and walk for extended periods.
Ability to lift and carry trays of food and beverages.

Nice To Haves

Previous experience as a server in a restaurant or hospitality setting is preferred but not required.

Responsibilities

Welcome guests and escort them to their tables.
Know menu offerings, food and beverage options, specials, and promotions, and provide recommendations.
Take accurate food and beverage orders, noting special requests and dietary restrictions and communicating them to kitchen staff.
Serve food and beverages promptly and professionally while meeting accuracy and presentation standards.
Use suggestive selling to promote menu items, specials, and beverages.
Maintain the cleanliness and organization of assigned tables and dining areas during service.
Interact attentively and courteously with guests and address their questions or concerns.
Present bills, process payments, and handle cash and credit card transactions according to established procedures.
Collaborate with kitchen staff, bartenders, and other restaurant team members.