Rest 1 Server

SHAMIN HOTELS MASTER•Chester, VA
•$14 - $14

About The Position

As a Restaurant Server, you will provide excellent customer service and help ensure a positive dining experience for guests. You will take orders, serve food and beverages, and attend to guests’ needs in a courteous and efficient manner. The role involves welcoming and escorting guests, learning menu offerings and making recommendations, communicating special requests and dietary restrictions to kitchen staff, maintaining dining areas, processing payments, and collaborating with restaurant colleagues. Previous server experience is preferred but not required; candidates with a positive attitude and willingness to learn are welcome.

Requirements

  • Previous server experience in a restaurant or hospitality setting is preferred but not required.
  • Passion for exceptional customer service and creating memorable dining experiences.
  • Excellent communication skills and ability to interact effectively with guests and team members in a fast-paced environment.
  • Strong attention to detail and accuracy in order taking, serving, and handling transactions.
  • Ability to work collaboratively as part of a team and contribute to a positive work environment.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry trays of food and beverages.

Nice To Haves

  • Previous experience as a server in a restaurant or hospitality setting.

Responsibilities

  • Welcome guests and escort them to their tables.
  • Learn menu offerings, specials, and promotions, and provide recommendations as needed.
  • Accurately take food and beverage orders, noting special requests and dietary restrictions and communicating them to kitchen staff.
  • Serve food and beverages promptly and professionally, meeting accuracy and presentation standards.
  • Use suggestive selling to promote additional menu items, specials, and beverages.
  • Maintain cleanliness and organization of assigned tables and dining areas during meal service.
  • Engage courteously and attentively with guests, responding to questions and concerns and ensuring their needs are met.
  • Present bills, process payments, and handle cash and credit card transactions according to established procedures.
  • Collaborate with kitchen staff, bartenders, and other restaurant team members to support smooth operations and excellent service.

Benefits

  • Opportunities for growth and advancement across the company’s portfolio of more than 70 hotels.
  • Promotion-from-within opportunities.
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