About The Position

The Server (Counter Service) is responsible for creating a successful dining experience by engaging guests, helping them navigate menu offerings, identifying upselling opportunities, and delivering attentive service. The role takes and serves food and beverage orders, enters orders into a computerized Point of Sale system, communicates special requests to the culinary team, assembles some food items, and ensures consistent presentation and correct serving temperatures. The Server maintains current knowledge of menu offerings and availability, processes guest payments, and keeps the work and dining areas clean and organized. The position is described as on call.

Requirements

  • Previous experience as a server in a similar restaurant environment.
  • Ability to perform essential functions on a computerized Point of Sale system.
  • Working knowledge of dining and beverage service procedures.
  • Working knowledge of applicable liquor laws and regulations.
  • Necessary state Food Handler’s License(s) and Liquor Serving Permit(s).

Responsibilities

  • Take orders and serve food and beverage items according to established standards.
  • Enter orders into the computerized Point of Sale system and communicate special requests to the culinary team.
  • Assemble food items such as appetizers, salads, and soups.
  • Ensure attractive and consistent presentation of food and beverages.
  • Ensure food and beverage items are served at the correct temperature.
  • Maintain current knowledge of food and beverage offerings, including menu changes and sold-out items.
  • Process guest payments using proper accounting and cash-handling procedures.
  • Keep the work area, including the guest dining area, clean and organized.
  • Engage guests, guide them through menu offerings, and capitalize on upselling opportunities.

Benefits

  • Hiring bonus of $150 after each of 30, 60, 90, and 120 days.
  • Tip and tip-pooling eligibility.
  • Daily pay option.
  • Paid time off and holiday pay.
  • Medical, dental, vision, and disability benefits.
  • 401(k).
  • HSA/FSA plans with employer contribution.
  • Referral bonus.
  • Discounted lodging, dining, spa, golf, and retail.
  • Employee Assistance Program.
  • Volunteer and committee participation opportunities.
  • Task force work opportunities.
  • Online learning platform.
  • Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, and attractions.
  • Rotating weekends off.
  • No overnight shifts.
  • Free shift meals.
  • Cross-training with the back of house available.
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