The Server (Counter Service) is responsible for creating a successful dining experience by engaging guests, helping them navigate menu offerings, identifying upselling opportunities, and delivering attentive service. The role takes and serves food and beverage orders, enters orders into a computerized Point of Sale system, communicates special requests to the culinary team, assembles some food items, and ensures consistent presentation and correct serving temperatures. The Server maintains current knowledge of menu offerings and availability, processes guest payments, and keeps the work and dining areas clean and organized. The position is described as on call.
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