Server Bartender ("Mesero/Cantinero")

Hotel Theodore•Seattle, WA

48d•$21 - $21•Onsite

About The Position

The Server Bartender provides friendly, courteous, and efficient food and beverage service to guests. The role includes taking and delivering food and beverage orders, preparing drinks, maintaining tables and bar supplies, and keeping restaurant and service areas clean. The position also handles payments and follows customer service, cash-handling, safety, and security procedures. The role is based at Hotel Theodore in Seattle, Washington. Staff may be required to work varying schedules to meet hotel business needs and attend scheduled training sessions and meetings. Regular attendance and compliance with hotel rules, grooming standards, and operating procedures are required.

Requirements

High school diploma or equivalent education.
Must be at least 21 years old to serve alcohol.
Safe Server Alcohol and Food Handlers certifications required.
Able to speak, read, write, and understand the primary workplace language.
Good verbal and written communication skills; strong customer-relations skills, patience, tact, and diplomacy.
Detail-oriented with organizational skills, leadership capability, basic computer skills, and basic computational ability.
Able to work independently and handle customer issues and conflict resolution.
Knowledge of table and bar service, spirits, beer, wine, and flavor profiles.
Knowledge of the basic functions of Windows OS, MS Office, PMS, and POS.
Able to perform the essential functions with or without reasonable accommodation, including standing and moving for extended periods, working in confined spaces, lifting up to 45 pounds, and pushing or pulling carts and equipment weighing up to 250 pounds.
Able to work in extreme temperatures, including freezers at -10°F and kitchens at +110°F, for one hour or more.
Able to perform required physical activities including grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, and using hands and fingers for picking, pinching, typing, and carrying out wrist and hand movements.
Maintain a neat, clean, and well-groomed appearance in accordance with hotel standards.
Regular attendance and participation in scheduled training sessions and meetings are required.

Nice To Haves

One to three years of food service experience preferred.
Micros POS experience preferred.

Responsibilities

Welcome guests and take food and beverage orders; describe menu items, ingredients, and preparation methods, and suggest products.
Prepare alcoholic and non-alcoholic beverages for guests and other servers.
Verify identification and legal drinking age, and do not serve alcohol to minors or intoxicated persons.
Clear, clean, and reset tables; complete assigned opening, closing, and side-work duties.
Restock bar inventory and supplies; complete opening and closing spirits inventory and securely store liquor, beer, and wine.
Assist with recipe batching, ice molding, liquor infusions, and preparing garnishes.
Keep taps, coolers, blenders, coffee makers, glassware, service areas, and preparation areas clean and in working order; participate in outlet deep cleaning.
Operate the POS and cash register, accept cash and credit-card payments, provide correct change, and follow cash-handling procedures.
Provide professional, courteous service and assist with guest inquiries.
Follow company safety and security policies and report maintenance problems, hazards, accidents, and injuries.
Perform other reasonable duties assigned by managers or supervisors.