Bartender ("Cantinero/a ")
About The Position
The Bartender provides friendly, courteous, efficient, and high-quality food and beverage service to guests. The role prepares alcoholic and non-alcoholic beverages, takes bar orders, recommends menu items, maintains bar inventory and equipment, and keeps the bar and outlet clean. The Bartender also supports servers and other bar staff, processes payments, follows responsible alcohol-service practices, and performs other duties assigned by a manager or supervisor. The position works inside a hotel environment, primarily under moderate, controlled temperatures, though work in very cold freezers and hot kitchens may be required. Schedules may vary according to hotel business needs, and attendance at scheduled training sessions and meetings is required. Staff must follow company safety, security, attendance, grooming, and operating policies.
Requirements
- High school diploma or equivalent education.
- One to three years of high-volume bar experience.
- At least 21 years of age to serve alcohol.
- Safe Server Alcohol and Food Handlers certifications.
- California RBS Certification.
- Ability to speak, read, write, and understand the primary workplace language.
- Good verbal and written communication skills, leadership capability, customer-relations skills, attention to detail, and organizational skills.
- Basic computer and computational skills, including knowledge of Windows OS, MS Office, PMS, and POS.
- Ability to deal effectively with internal and external customers, exercise patience, tact, and diplomacy, gather accurate information, and help resolve conflicts.
- Ability to work independently and knowledge of table and bar service, spirits, beer, wine, and flavor profiles.
- Ability to meet the physical demands of the role, including standing and moving for extended periods, lifting up to 45 pounds, pushing and pulling carts or equipment up to 250 pounds, and performing repetitive motions, bending, and climbing.
- Ability to work in extreme temperatures, including freezers at -10°F and kitchens at +110°F, for one hour or more.
- Regular attendance, compliance with company policies and grooming standards, and attendance at scheduled training sessions and meetings.
Responsibilities
- Prepare alcoholic and non-alcoholic beverages for guests and servers.
- Take beverage and food orders at the bar, describe menu items, and suggest products to customers.
- Restock bar inventory and supplies, conduct opening and closing spirits inventories, and safely secure liquor, beer, and wine products.
- Assist with recipe batching, ice molding, liquor infusions, and preparation of garnishes.
- Keep taps, coolers, blenders, coffee makers, and other appliances clean and in working order.
- Verify customers’ identification and ensure that minors and intoxicated persons are not served alcohol.
- Act as a cashier for servers when needed; operate the cash register, process cash and credit-card payments, provide accurate change, and follow cash-handling procedures.
- Maintain bar cleanliness by disposing of waste, clearing and cleaning glassware, wiping down work areas, and participating in deep cleaning.
- Assist servers, bartenders, and barbacks as needed and respond professionally and courteously to guest inquiries.
- Follow company safety and security policies and report maintenance problems, hazards, accidents, and injuries.
- Perform other reasonable duties as requested by managers or supervisors.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
