Bartender - A+O Restaurant (seasonal)
About The Position
The Bartender prepares beverages for servers and guests in a speedy, efficient, friendly, and professional manner, following standard recipes for traditional cocktails and specialty drinks. The role prepares cocktails and beverages to guest specifications, describes bar items, preparation methods, and prices, and accommodates special requests and dietary needs. The Bartender also serves menu items, promotes established items and specials, and works to ensure guest satisfaction. The position includes pre- and post-shift side work, cash handling, balancing the bank and calculating tip-outs, and serving tables when needed. The Bartender responds promptly to guest inquiries and requests and notifies a supervisor of complaints or unusual situations. This is a seasonal, full-time role at Balboa Bay Resort in Newport Beach, California, with a day shift designation. Schedules may include holidays, weekends, alternate shifts, and changing shift times, with flexible availability required.
Requirements
- Bartending experience; hotel or resort experience is preferred.
- Strong knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette.
- Extensive knowledge of wine, beer, liquor, water, and drink preparation.
- Strong communication and interpersonal skills and commitment to high guest satisfaction.
- Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
- Ability to learn and use the hotel’s telephone and POS computer systems.
- Strong attention to detail and ability to handle multiple tasks.
- Ability to speak, read, write, and understand English to follow instructions and safety rules and communicate with guests.
- Flexible availability for schedules that may include holidays, weekends, alternate shifts, and varying shift times.
- Must be at least 21 years old to serve alcoholic beverages.
- Must complete TIPS® alcohol awareness certification as scheduled upon employment.
- Must hold a valid current Food Handlers Card or be willing and able to obtain one within 30 days of employment.
- Must know applicable health standards.
Nice To Haves
- Bartending experience in a hotel or resort environment.
Responsibilities
- Prepare beverages for servers and guests efficiently, cordially, and professionally, following standard recipes.
- Prepare cocktails and beverages to guests’ specifications.
- Describe bar items, preparation methods, and prices; maintain extensive knowledge of bar and menu items.
- Accommodate guest special requests and dietary needs.
- Upsell established menu items and specials to maximize food and beverage revenues.
- Serve menu items promptly and courteously.
- Perform pre- and post-shift side work, including setup, breakdown, condiments, and roll-ups.
- Respond promptly to guest inquiries and special requests to ensure satisfaction.
- Notify a supervisor of guest complaints and unusual situations.
- Handle cash, balance the bank at the end of each shift, and calculate tip-outs.
- Serve tables when needed.
- Maintain a clean appearance and professional demeanor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
