Busser - A+O Restaurant (Seasonal)
About The Position
The Busser assists food servers with setting up and clearing tables and providing food and water to guests and members. The role maintains restaurant cleanliness and resets tables in designated dining areas. It is a seasonal position at Balboa Bay Resort in Newport Beach, California, with a day shift designation and an hourly salary range of $19.90 to $19.90. The position includes preparing dining areas with dishes, glassware, silverware, and linens; keeping guest areas neat and organized; moving soiled dishes to the kitchen and replenishing clean supplies; clearing dishware and flatware during service; completing shift side work and stocking supplies; and providing prompt service, including keeping water glasses full. The Busser follows food-handling, sanitation, TIPS, health department, and safety standards. The role may include reading tickets and delivering food, notifying management about unsafe conditions, maintenance needs, or accidents, and resolving guest complaints within the employee's authority or referring them to management.
Requirements
- Prior food service and hospitality experience is highly desired.
- Basic knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette.
- Strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
- Ability to perform basic math, including addition, subtraction, multiplication, and division.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Must have a current valid Food Handlers Card or be willing and able to obtain one within 30 days of employment.
- Must know and follow applicable health standards.
- Must maintain a clean appearance and professional demeanor.
- Must be available to work holidays, weekends, alternate shifts, and various shift times as needed; shift times may change based on department needs.
Nice To Haves
- Prior food service and hospitality experience.
Responsibilities
- Set up and reset dining room areas, including dishes, glassware, silverware, and linens.
- Maintain a neat, clean, and organized area for guests and members.
- Move soiled dishes to the kitchen and provide clean dishes to the dining room.
- Clear dishware and flatware throughout dinner service as needed.
- Complete pre-shift, running, and post-shift side work, including stocking supplies such as rollups and condiments.
- Provide prompt service to each guest or member and keep water glasses full throughout meals.
- Follow food-handling, sanitation, TIPS, health department, and safety policies and procedures.
- Report to work as scheduled, on time, and regularly.
- Read tickets and deliver food to assigned tables or sections when needed, following Company service standards.
- Notify management of unsafe conditions, equipment maintenance needs, and accidents.
- Resolve guest complaints within the scope of authority or refer them to management.
- Complete required training as scheduled.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
