Bartender ("Cantinero/a ")

Azul Hospitality•Detroit, MI
•Onsite

About The Position

The Bartender provides friendly, courteous, and efficient food and beverage service to guests. The role prepares and serves beverages, takes orders, describes menu items, maintains bar inventory and equipment, processes payments, and keeps the bar and outlet clean. The bartender also supports guests and colleagues, follows safety and security procedures, and performs other duties as assigned by management. The position is based at Monarch Club in Detroit, Michigan, and is listed as full-time/part-time with any shift. The role requires regular attendance and may involve varying schedules to meet hotel business needs, as well as attendance at scheduled training sessions and meetings.

Requirements

  • High school diploma or equivalent education.
  • One to three years of high-volume bar experience.
  • Must be at least 21 years of age to serve alcohol.
  • Safe Server Alcohol and Food Handlers certification required.
  • California RBS Certification required.
  • Ability to speak, read, write, and understand the primary language used in the workplace.
  • Good verbal and written communication skills, leadership capability, customer-relations skills, attention to detail, and organizational skills.
  • Basic computer skills and basic computational ability.
  • Ability to work effectively with internal and external customers, including with patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
  • Knowledge of the basic functions of Windows OS, MS Office, PMS, and POS.
  • Self-driven and able to work independently.
  • Knowledge of table and bar service, spirits, beer, wine, and flavor profiles.
  • Ability to perform the essential job functions with or without reasonable accommodation.
  • Regular attendance; irregular attendance or tardiness may result in disciplinary action.
  • Ability to work varying schedules based on hotel business needs.
  • Ability to work in extreme temperatures, including freezers at -10°F and kitchens at +110°F, for one hour or more.
  • Ability to stand and maintain mobility for up to four hours, maneuver between simultaneous functions and in limited spaces, and reach other hotel departments in a timely manner.
  • Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
  • Ability to perform grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing, and to use fingers, wrists, and hands for picking, pinching, typing, and carrying out substantial movements.
  • Ability to communicate continuously with staff, guests, and supervisors, and to use hearing, smell, taste, and vision to observe product quality and detect emergencies.

Responsibilities

  • Prepare alcoholic and non-alcoholic beverages for guests and servers for table delivery.
  • Take beverage and food orders at the bar, describe menu items, and suggest products to customers.
  • Restock and replenish bar inventory and supplies, and provide opening and closing inventories of spirits.
  • Safely store and secure liquor, beer, and wine products.
  • Assist with recipe batching, ice molding, liquor infusions, and preparing garnishes.
  • Keep taps, coolers, blenders, coffee makers, and other appliances clean and in working order.
  • Verify customers' identification and ensure they meet the legal drinking age; do not serve alcohol to minors or intoxicated persons.
  • Act as a cashier for servers when needed; operate a cash register, accept cash or credit-card payments, provide accurate change, and follow company cash-handling procedures.
  • Maintain the bar area by disposing of waste, clearing and cleaning glassware, and wiping down bar and preparation areas.
  • Assist servers, other bartenders, and barbacks as needed.
  • Participate in deep cleaning of the outlet.
  • Assist guests professionally and courteously and respond to guest inquiries.
  • Follow company safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable duties as requested by direct or indirect supervisors.
  • Maintain a neat, clean, and well-groomed appearance in accordance with Azul Hospitality standards.
  • Attend scheduled training sessions and meetings and comply with hotel rules and regulations.
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