Server Assistant - Part Time

Detroit Athletic Club•Detroit, MI
•Onsite

About The Position

The Server Assistant supports servers in providing members and guests with an elegant dining experience. The role includes setting, clearing, and resetting tables; maintaining service stations; serving bread, butter, and water; and supporting dining-room service while following Club, Gallery, and Fresco standards and procedures. Employees may also be assigned other job-related duties by their manager or supervisor. Schedules may vary to support the Club’s business needs.

Requirements

  • Knowledge of appropriate table settings and service ware.
  • English-language ability sufficient to assist members, guests, and co-workers.
  • Ability to remember, recite, and promote menu items.
  • Ability to transport trays weighing up to 50 pounds through crowded areas on a continuous basis.
  • Education, training, or experience that provides the required knowledge, skills, and abilities.
  • Ability to obtain any Club-required certifications or licenses, such as TiPs certification.
  • Willingness to work varying schedules as required by business needs.

Nice To Haves

  • Prior hospitality experience, specifically in fine dining, is preferred.

Responsibilities

  • Understand and implement The Gallery | The Fresco’s statement of purpose and service guarantees.
  • Understand and adhere to the Club attendance policy.
  • Quickly and quietly clear dirty table settings and reset tables.
  • Promptly and consistently reset service ware as needed.
  • Maintain the stock and cleanliness of service stations for all meal periods, including necessary equipment and supplies.
  • Promptly serve bread, butter, and water at the beginning of a meal and replenish as necessary.
  • Properly clear and stack dirty dishes on trays and remove them from the dining room to designated areas.
  • Follow service rules of etiquette and time service to conform to guest needs.
  • Conduct oneself professionally and assist members, guests, and co-workers in a friendly and courteous manner.
  • Understand Club rules and report infractions to management professionally.
  • Fold napkins for bread service and table settings and maintain an adequate supply.
  • Perform assigned side work and general cleaning tasks to meet health standards and room specifications.
  • Assist in training newly hired employees.
  • Perform other job-related duties assigned by the manager or supervisor.
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