Server Assistant | Bob's Steak & Chop House

Omni Hotels & Spas•Austin, TX

2d•Onsite

About The Position

Omni Hotels & Resorts is seeking a Server Assistant for Bob's Steak & Chop House at the Barton Creek Resort & Spa. The Server Assistant supports restaurant operations by maintaining service areas, preparing tables, assisting servers, and transporting food. The role provides friendly, professional service to members and guests while following proper service procedures. The position works in the hotel’s dining room and restaurant kitchen, with occasional travel around the resort property.

Requirements

Have and maintain current Texas Food Handlers and TABC certifications.
Clearly and pleasantly communicate in English, verbally and in writing, with guests, members, management, and coworkers, in person and by telephone.
Agree to and adhere to compensation acknowledgment and tip reporting guidelines.
Work effectively in a fast-paced environment and multitask.
Work flexible shifts, including nights, weekends, and holidays.
Stand and walk for extended periods or an entire shift.
Move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag while working.
Provide friendly, professional service to members and guests and follow proper steps of service.
Wipe down service trays daily with fresh sanitizer water.
Bus tables.
Stock supplies and maintain a full ice supply for side stations.
Put away delivered products.
Transport prepared food from the kitchen to the floor in a timely manner.
Ensure expo food items are covered and dated, and discard expired items.
Set tables with clean, pressed linen, china, silverware, and glassware.
Keep furniture and floors clean and arranged according to specifications.
Assist servers during operating hours, including refilling guest drinks, to help meet business demands.
Remove extra table settings.
Inspect and clean coffee makers and urns, cappuccino machines, beverage machines, trays, dishware, silverware, and glassware.
Maintain familiarity with menus and knowledge of beverage offerings.
Wear gloves when handling food.
Cross-train in other restaurant positions.
Maintain knowledge of the resort property.
Attend department meetings and required training.
Perform other duties as assigned by the restaurant manager.