Japanese Bocce Club Server Assistant

The Boca Raton•Boca Raton, FL

About The Position

The Server Assistant plays a critical support role in service execution, primarily supporting food running and expediting between the kitchen and dining room. The role ensures food is delivered promptly, accurately, and professionally to support service flow and guest satisfaction. It is suited to someone with entry-level restaurant experience who demonstrates urgency, attention to detail, teamwork, and professionalism in a fast-paced environment. The position can serve as a developmental role for team members aspiring to advance into Captain Assistant or other Front of House roles. The Server Assistant coordinates with the kitchen and dining room, checks dishes for presentation and accuracy, and delivers food to the correct table and seat using proper service etiquette and tray handling. The role also supports course pacing and communicates with the kitchen, expeditor, and service team about timing, refires, and special requests. The position includes preparing and maintaining the expo station, restocking and organizing service items, keeping the expo line and food-running pathways clean, and assisting with plate polishing and presentation standards. The Server Assistant follows service standards, supports the team during busy periods, assists with general cleaning, attends required meetings and training, and performs additional duties as assigned. The role reports to the Restaurant General Manager and works with Front of House, culinary, and stewarding teams, with regular but limited guest and member interaction.

Requirements

  • Basic knowledge of restaurant service flow and dining room etiquette.
  • Working knowledge of proper table settings and service ware.
  • Ability to understand and communicate in English to follow instructions and respond to basic guest requests.
  • Ability to read written English for safety and operational notices.
  • Ability to lift, carry, and transport up to 50 lbs. through a crowded dining room.
  • Ability to push or move carts weighing up to 200 lbs.
  • Must obtain and maintain required licenses or certifications as applicable.

Nice To Haves

  • Grade school education preferred.
  • Six months of prior experience as a Food Runner, Server Assistant, or Busser in a refined or high-volume restaurant preferred.
  • CPR and/or First Aid certification preferred.

Responsibilities

  • Serve as a primary liaison between the kitchen and dining room to support timely and accurate food delivery.
  • Retrieve completed dishes and verify plate presentation, accuracy, and completeness before leaving the pass.
  • Deliver food promptly to the correct table and seat position using proper service etiquette and tray handling.
  • Communicate with the kitchen, expeditor, and service team about timing, refires, and special requests.
  • Coordinate with Servers and Captains to support proper pacing of courses.
  • Set up and maintain the kitchen expo station, including organizing serving utensils, sauces, condiments, accompaniments, and polished plates.
  • Maintain cleanliness and organization of the expo line and food-runner pathways.
  • Restock and reset the expo station during service as needed.
  • Assist with plate polishing and presentation standards as directed by culinary leadership.
  • Follow established steps of service and food-delivery standards.
  • Maintain professionalism, urgency, and composure during high-volume service periods.
  • Assist with general cleaning tasks to meet health and safety standards.
  • Attend required meetings and training sessions.
  • Perform additional duties as assigned to support restaurant operations.
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