Server Assistant - LORO Dallas

Loro Restaurant Group • Dallas, TX

3d • Onsite

About The Position

Hai Hospitality and LORO, an Asian Smokehouse + Bar, are accepting applications for a Server Assistant / Server. Server Assistants earn approximately $600–$800 in tips per week. Fully trained Server Assistants may have the opportunity to move into a Bartender position, with increased responsibilities and expected wages.

Loro features smoked and grilled meats and inventive sides created by Chef Tyson Cole, Aaron Franklin, and the Hai Hospitality team. The restaurant is located at 1812 N Haskell Rd. The role involves learning the menu and beverages, helping with service and floor duties, preparing tables and supplies, assisting bartenders, delivering food, and handling curbside orders. Hai Hospitality is an Austin-based, multi-concept restaurant group whose concepts include Uchi, Uchiko, Uchiba, and Loro. The company describes its work as centered on hospitality and giving back, and says it celebrates diversity and is committed to an inclusive environment.

Requirements

• Effectively communicate with guests and other employees.
• Detect and identify safety issues and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods up to 50 pounds; stock inventory and perform restocking duties.
• Stand and walk for extended periods.
• Bend, stoop, and reach to access various areas and items.
• Work in a fast-paced, high-pressure environment.
• Work in a variety of temperatures, both hot and cold.
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
• Use kitchen equipment safely and efficiently, such as ovens, grills, and knives.
• Move quickly and efficiently to respond to customer needs.
• Work in close proximity to coworkers in a crowded kitchen or serving area.
• Tolerate exposure to potential allergens and food odors.
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming.
• Understand directives and communicate effectively with leadership and coworkers.

Responsibilities

• Become familiar with the menu, current specials, and cuisine.
• Learn about beer, wine, and cocktails through peer-led beverage training.
• Be present and active on the floor and assist with running side work.
• Bus and reset tables, polish glassware, and stock supplies.
• Assist bartenders with all aspects of service to enhance the guest experience.
• Deliver food to guests and explain each dish.
• Receive, organize, and deliver curbside orders to guests waiting outside.
• Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces.
• Follow safety guidelines and standards and identify safety issues.
• Communicate effectively with guests, coworkers, and leadership.

Benefits

• Medical, dental, vision, and accident insurance options
• Employee Assistance Program with mental health services
• Employer-matched 401(k) savings plan
• Opportunity for career growth; the company promotes from within almost exclusively
• Dining discounts
• Opportunity for fully trained Server Assistants to move into a Bartender position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed