Server Assistant - LORO Domain

Uchi Restaurants • Austin, TX

7d • $600 - $800

About The Position

Hai Hospitality and LORO, an Asian Smokehouse + Bar, are hiring a Service Assistant / Server Assistant. This role supports Front of House service by monitoring the dining room, expo line, and bar; primarily running food; and cleaning and resetting tables. Fully trained Server Assistants may have the opportunity to advance to a Bartender position, with increased responsibility and expected wages. This is a full-time position requiring weekend availability. Server Assistants typically make about $600–$800 in tips per week.

Employees learn the menu, specials, and cuisine, and receive peer-led beverage training covering beer, wine, and cocktails. Hai Hospitality is a multi-concept restaurant group based in Austin, Texas, with concepts including Uchi, Uchiko, Uchiba, and Loro. The company emphasizes hospitality, giving back, employee pride in craft and creativity, and creating an inclusive workplace.

Requirements

• Effectively communicate with guests and other employees.
• Detect and identify safety issues and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods weighing up to 50 pounds; stock inventory and perform restocking duties.
• Stand and walk for extended periods.
• Bend, stoop, and reach to access various areas and items.
• Work in a fast-paced, high-pressure environment and move quickly and efficiently to respond to customer needs.
• Work in a variety of temperatures, both hot and cold.
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
• Use kitchen equipment safely and efficiently, such as ovens, grills, and knives.
• Work in close proximity to coworkers in a crowded kitchen or serving area.
• Tolerate exposure to potential allergens and food odors.
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming.
• Understand directives and communicate effectively with leadership and coworkers.
• Weekend availability is required.

Responsibilities

• Learn the menu, current specials, and cuisine.
• Learn about beer, wine, and cocktails through peer-led beverage training.
• Stay present and active on the floor and assist with running side work.
• Bus and reset tables, polish glassware, and stock supplies.
• Assist bartenders with all aspects of service to enhance the guest experience.
• Deliver food to guests and explain each dish.
• Receive, organize, and deliver curbside orders to guests waiting outside.
• Help maintain a high level of service by monitoring the dining room, expo line, and bar.
• Clean and maintain an organized workspace, including proper storage of supplies and cleaning surfaces.
• Perform restocking duties and help maintain safety standards.

Benefits

• Medical, dental, vision, and accident insurance options
• Employee Assistance Program with mental health services
• Employer-matched 401(k) savings plan
• Opportunity for internal advancement, with promotions made from within almost exclusively
• Dining discounts
• About $600–$800 in tips per week

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed