Server Assistant - May River Grill

PALMETTO BLUFF INVESTMENTS LLC • Bluffton, SC

26d

About The Position

The Server Assistant primarily supports the Server team by stocking, cleaning, and maintaining the overall flow of the assigned section. The role supports the company’s goals, objectives, vision, mission, and values as an active business partner. It follows the Food & Beverage sequence of service and assists the service team in providing a positive guest experience.

Requirements

• High school diploma or equivalent education.
• Two to three years of experience in a hotel or restaurant environment, with a strong emphasis on customer service and food and beverage.
• Must be at least 21 years old to serve alcohol.
• Ability to obtain and maintain required state licenses or certifications, such as a Food Handler’s Card and TIPS Certification.
• Employees who serve alcohol or oversee employees who serve alcohol must obtain or hold a valid SC-approved Alcohol Server Training Certificate; the company reimburses the cost.
• Working knowledge of beer, spirits, wine, and dining.
• Ability to speak, read, write, and understand English, the primary language used in the workplace.

Responsibilities

• Follow the Food & Beverage sequence of service and procedures standardized by venue managers and chefs.
• Assist leadership with analytical support and decision-making tools to help achieve desired business results.
• Set and reset tables before, during, and after service, ensuring silverware, glassware, share plates, and napkins are clean and properly prepared.
• Pre-bus and bus tables during service and assist servers with service steps as needed.
• Clean spills and broken glassware or dishes immediately, using floor signs when necessary.
• Clean equipment, tools, and supplies; maintain equipment in good working order and follow company, department, and County health department procedures and policies.
• Work as a team and communicate effectively with management, servers, and service staff to address guest and associate needs.

Benefits

• Employer contribution toward medical, dental, and vision coverage, beginning on the first of the month following the date of hire.
• 401(k) plan with an employer matching contribution.
• Paid life and disability coverage.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED