Restaurant Server Assistant

Appellation Healdsburg•Healdsburg, CA

11h•Onsite

About The Position

The Server Assistant supports the service team by ensuring a clean, organized, and efficient dining environment. Responsibilities include clearing and resetting tables, assisting with food running, and supporting guest service throughout the shift. This is a non-exempt, hourly role that complies with California wage and hour laws and may participate in a valid tip pool if the employer has one in place.

Requirements

Prior experience in a restaurant or hospitality setting preferred, but not required.
Friendly, professional demeanor and strong work ethic.
Ability to multitask and remain organized under pressure.
Able to follow directions and work as part of a team.
Must be at least 16 years old (18+ if operating certain equipment).
Must possess or obtain a California Responsible Beverage Service (RBS) Certification if serving alcohol (required as of 2022).
Under California Food Handler Card Law (SB 602), server assistants must have a valid California Food Handler Card within 30 days of hire.
Sit and stand for extended periods of time, walk up and down stairs
Enter data into a computer terminal, operate standard office equipment, and use telephone
See and read a computer screen and printed matter with or without vision aids
Hear and understand speech at normal levels and on the telephone
Speak so that others may understand at normal levels and on the telephone
Constant: sitting, standing and repetitive use of hands, arms, and legs
Frequent: typing, use of mouse, bending of neck, climbing stairs
Occasional: twisting of neck
Ability to lift up to 25 pounds, bend, stoop, and reach; lift and carry equipment and supplies; walking daily up and down the stairs and sitting for periods up to 4 hours and the ability to work in a fast-paced environment with or without reasonable accommodations.

Responsibilities

Clear and clean tables promptly after guests depart.
Reset tables in accordance with restaurant standards.
Maintain cleanliness in the dining room, service stations, and restrooms.
Deliver water, bread, condiments, or utensils to guests as needed.
Assist servers in delivering food and beverages to tables.
Respond to guest requests in a courteous and prompt manner.
Assist with restocking silverware, glassware, and service stations.
Support host, server, and kitchen teams during peak periods.
Communicate guest needs and issues to servers or management promptly.
Follow all food safety and sanitation procedures as required by local and state health regulations.
Report any unsafe conditions or guest incidents to management.
Comply with California labor laws, including meal and rest periods, accurate timekeeping, and proper hygiene and safety standards.