Restaurant Server

DRIFTWOOD HOSPITALITY MANAGEMENT•Houston, TX

5d•Onsite

About The Position

The Restaurant Server provides food and beverage service, including taking and delivering orders, in a friendly, courteous, helpful, timely, and professional manner to achieve a high level of guest satisfaction. The role includes explaining specials and promotions, maintaining a clean and properly set station, entering orders into the Point of Sale system, delivering accurate orders with appropriate condiments, and checking on guests. Servers also follow applicable liquor regulations, handle guest checks promptly, support table clearing and resetting, complete side work and assigned cleaning, and follow company safety, security, and appearance standards. The hotel operates 24 hours a day, seven days a week, and operational needs may require variations in shift days, start times, and weekly hours. The position is part-time and located at 621 - Houston Tapestry The Chifley in Houston, Texas.

Requirements

Hold a current Food Handler Card or be in the process of becoming certified.
Hold a valid TABC license.
Knowledge of state, federal, and corporate liquor regulations concerning service to minors and intoxicated guests.
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service ware.
Basic English sufficient to understand customer inquiries and communicate simple instructions.
Ability to understand and apply written product-labeling instructions for safe use of products and processes.
Ability to remember, recite, and promote menu items.
Ability to operate beverage equipment such as a coffee maker.
Ability to transport up to 30 pounds through a crowded room continuously throughout a shift.
Ability to lift up to 30 pounds.
Ability to stand and walk constantly and frequently twist, bend, stoop, reach, talk, hear, see, and smile.

Responsibilities

Greet guests courteously and explain specials and restaurant promotions.
Check the station before, during, and after shifts for proper setup and cleanliness.
Record guest orders and repeat them to confirm accuracy.
Enter orders into the Point of Sale computer for the kitchen.
Retrieve completed orders, confirm accuracy, and deliver them with appropriate condiments.
Comply with state, federal, and corporate liquor regulations regarding service to minors and intoxicated guests.
Replenish beverages and check with guests to ensure satisfaction.
Promote and serve dessert items or specialty coffees upon request.
Assist bus staff with clearing and resetting tables.
Complete assigned side work, including replenishing condiments and restocking.
Perform assigned cleaning tasks using standard hotel cleaning products and adhere to health standards.
Present guest checks promptly.
Follow company policies, safety and security procedures, fire prevention procedures, and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor or manager.
Maintain a neat, clean, and well-groomed appearance.
Perform related duties as requested and assist other restaurant personnel when needed.