Senior Workplace Technician

Snowflake•Menlo Park, CA

11d•$94,000 - $123,900•Onsite

About The Position

Snowflake is seeking a proactive, adaptable Senior Workplace Technician to serve as the full-time, on-site anchor of its office campus, Monday through Friday. This role keeps the daily office environment running smoothly through ownership of workplace operations, physical office changes, facilities requests, vendors, and campus EV charging stations. The technician partners with cross-functional teams and service providers, identifies operational improvements, manages project spending, and delivers customer-focused workplace services. The role calls for initiative, adaptability, practical hands-on skills, and a strong commitment to an exceptional in-person workplace experience.

Requirements

At least 5 years of experience in facility operations, managing multi-floor spaces or large corporate campuses in a fast-paced environment.
Ability to drive project results from conception to completion with minimal supervision and keep stakeholders informed.
Strong ownership, initiative, and ability to solve unstructured problems.
Customer-service mindset and ability to create welcoming, effective workplace experiences.
Ability to adapt to change and stay calm under pressure.
Excellent problem-solving skills and strong verbal and written communication.
Ability to move and lift up to 50 pounds and assemble or configure setups.
Willingness and ability to work on-site five days per week.

Nice To Haves

Trade certifications such as IFMA, BOC, LEED AP, or similar.

Responsibilities

Lead physical office modifications, move/add/change (MAC) activities, furniture assembly, and spatial reconfigurations.
Use digital workplace platforms, including Google Workspace, Slack, ticketing systems, and space-planning apps, alongside hands-on skills such as basic repairs and everyday maintenance.
Monitor campus EV charging station usage, troubleshoot technical issues, and work directly with vendors on hardware or software resolutions.
Identify operational bottlenecks and develop ideas to make facilities run more efficiently.
Build in-person relationships with cross-functional partners and team members to plan, coordinate, and deliver workplace services.
Resolve facilities tickets efficiently, communicate transparently, and ensure workplace requests are handled to a high standard.
Manage project budgets by monitoring spending, pursuing cost-effective vendor solutions, and maintaining fiscal responsibility.
Manage on-site third-party vendors and contractors, ensuring accountability and quality of performance.
Drive projects from conception through completion with minimal supervision and keep stakeholders updated.
Support occasional workplace events.