Senior Workplace Coordinator

Rippling•San Francisco, CA

5d•$29 - $49•Onsite

About The Position

As a Senior Workplace Coordinator, you will help ensure Rippling’s Headquarters operates smoothly, efficiently, and safely while fostering a welcoming and engaging workplace experience. This is a hands-on, service-oriented onsite role requiring adaptability, problem-solving, and strong communication. You will be a primary point of contact for employees, vendors, and building management, addressing daily office needs, supporting events, and maintaining operational excellence. The role works in the office Monday–Friday, 8:00 AM–4:30 PM. Rippling values in-office work to support collaboration and company culture. For office-based employees who live within a defined radius of a Rippling office, working in the office at least three days a week is considered an essential function under current policy. This role receives competitive hourly compensation and benefits. US-based compensation is aligned with location-based ranges, and final offers may vary based on factors including professional background, experience, and location. Rippling is an equal opportunity employer and is committed to providing reasonable accommodations to candidates with disabilities during the hiring process.

Requirements

At least 3 years of experience in Workplace Operations, Facilities, Real Estate, or a fast-paced service industry such as retail, hospitality, or restaurants.
Ability to handle a high volume of requests while maintaining a calm, professional, and solution-oriented approach.
Strong problem-solving skills and initiative in identifying and implementing workplace improvements.
Highly organized, with grit, tenacity, and resilience; understands that workplace operations may require non-traditional hours.
Comfort managing multiple vendors, coordinating maintenance requests, and working closely with building management.
Willingness to work in the office Monday–Friday, 8:00 AM–4:30 PM.
Must serve in an emergency warden role and be First Aid and CPR certified.

Nice To Haves

Experience with Jira, Slack, or similar ticketing and communication platforms.
Passion for creating a positive and engaging office environment that enhances employee productivity and connection.

Responsibilities

Conduct a daily morning walkthrough to ensure office spaces are clean, functional, and free of hazards.
Manage and respond to employee requests submitted through Jira, Slack, email, or other channels.
Oversee day-to-day office operations, including food and beverage programs, employee and business mail, shipping and receiving, office supplies, and janitorial oversight.
Liaise with building management to coordinate vendor access, maintenance requests, and other facility needs.
Support event planning and execution in collaboration with Workplace Managers, Event Coordinators, and Marketing.
Assist with workplace projects, including office moves, adds, and changes, ensuring seamless employee transitions.
Maintain emergency preparedness by serving as an emergency warden and holding First Aid and CPR certifications.
Ensure vendors and service providers, including day porters, janitorial teams, and food and beverage vendors, meet performance expectations.
Independently execute employee engagement initiatives such as happy hours and other workplace experience programs.
Develop and document workplace procedures, operational guides, and training materials to improve efficiency and self-sufficiency.
Cross-train to provide coverage for the Workplace Manager and ensure seamless operations during their absence.
Collaborate with the workplace team to plan, source, and execute events such as month-end happy hours and engagement pop-ups.