Senior Workers Compensation Construction Claims Adjuster - NY
About The Position
Gallagher Bassett is hiring an experienced claims adjuster to investigate, evaluate, and resolve complex New York workers’ compensation claims involving lost time, indemnity, and construction. This role applies claims management experience and analytical judgment to assess exposure, plan appropriate actions, and resolve claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, and ethical standards. The adjuster communicates extensively with claimants, clients, and other parties involved in the claims process, providing empathetic customer service and documenting and communicating claim activity promptly and efficiently. The role partners with clients to develop innovative solutions and improve claims management processes. It is eligible for fully remote work.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience.
- Appropriate licensure and/or certification in all states in which claims are handled; New York license specified for this role.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
- Experience with workers’ compensation lost-time and indemnity claims, including construction claims.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Investigate, evaluate, and resolve complex workers’ compensation claims.
- Analyze claims exposure, determine an appropriate course of action, and bring claims to resolution.
- Communicate with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients.
- Handle claims in accordance with client and corporate policies, procedures, accepted practices, statutory and regulatory requirements, and ethics requirements.
- Document and communicate claims activity timely and efficiently.
- Partner with clients to deliver solutions and enhance claims management processes.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
