Senior Workers Compensation Claims Adjuster - TX, CO, UT

Gallagher•Carrollton, TX
•Remote

About The Position

Gallagher Bassett is seeking an experienced workers compensation claims adjuster to investigate, evaluate, and resolve complex claims. The role uses claims management experience and analytical judgment to assess exposure, determine an appropriate course of action, and resolve claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, and ethical standards. The adjuster communicates extensively with parties involved in the claims process, provides empathetic customer service to claimants, and partners with clients to improve claims management. The position is eligible for fully remote work and calls for experience with a full indemnity desk and litigation, with workers compensation jurisdictional experience in Texas, Colorado, and/or Utah.

Requirements

  • High school diploma.
  • Minimum of 5 years of related claims experience.
  • At least 3–5+ years of experience adjusting a full indemnity desk plus litigation.
  • Workers compensation jurisdictional experience in Texas, Colorado, and/or Utah.
  • Active adjuster license in Texas, Oklahoma, and/or Utah; appropriately licensed and/or certified in all states in which claims are handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Analyze claims exposure, plan an appropriate course of action, and resolve claims.
  • Interact with parties involved in the claim process to support effective communication and resolution.
  • Provide empathetic customer service to claimants throughout the claims process.
  • Handle claims in accordance with client and corporate policies, procedures, industry practices, statutory and regulatory requirements, and ethical standards.
  • Document and communicate claims activity accurately and in a timely and efficient manner.
  • Investigate, evaluate, and resolve complex workers compensation claims.
  • Partner with clients to deliver solutions and enhance the claims management process.
  • Think critically, solve problems, and plan and prioritize tasks to serve clients and claimants.

Benefits

  • Competitive compensation.
  • Comprehensive benefits programs designed to support well-being.
  • Career development opportunities and ongoing learning.
  • Collaborative, people-first culture with accessible leadership.
  • Opportunity to do meaningful work with global reach and local impact.
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