Senior Workers Compensation Claims Adjuster - Midwest
About The Position
Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to investigate, evaluate, and resolve complex workers compensation claims. The role applies claims management experience and analytical judgment to assess exposure, determine an appropriate course of action, and bring claims to resolution. The adjuster works extensively with parties involved in the claim process and partners with clients to improve claims management and deliver effective solutions. The position provides empathetic customer service to claimants, handles claims in accordance with client and corporate policies and procedures, industry practices, and statutory, regulatory, and ethical requirements, and documents and communicates claim activity accurately and efficiently. The role is eligible for fully remote work and covers claims in Missouri, Kansas, Iowa, and Nebraska.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
- Active adjuster license in at least one of Missouri, Kansas, Iowa, or Nebraska, or a reciprocal license; must be appropriately licensed and/or certified in all states where claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Investigate, evaluate, and resolve complex workers compensation claims.
- Analyze claims exposure, make informed decisions, plan an appropriate course of action, and resolve claims.
- Interact with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, accepted industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity timely and efficiently.
- Partner with clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
