Senior Workers Compensation Claims Adjuster - Midwest

Gallagher•Saint Peters, MO

3d•Remote

About The Position

Gallagher Bassett is hiring an experienced workers compensation claims adjuster to manage complex claims in Midwest jurisdictions. The position is eligible for fully remote work and requires an active adjuster’s license in one or more states being handled, or a reciprocal license. Candidates should have experience adjusting a full indemnity desk, including litigation, and be knowledgeable about accepted industry standards and practices. The adjuster will investigate, evaluate, and resolve claims; analyze exposure and plan appropriate courses of action; and communicate with claimants, clients, and other parties involved in the claims process. The role emphasizes empathetic customer service, timely and efficient documentation, and compliance with client and corporate procedures, statutory and regulatory requirements, and ethical standards. The adjuster will partner with clients to improve claims management and prioritize work to serve clients and claimants effectively.

Requirements

High school diploma.
Minimum of 5 years of related claims experience.
At least 3–5 years of experience adjusting a full indemnity desk, including litigation.
Appropriately licensed and/or certified in all states in which claims are handled; an active adjuster’s license in one or more states being handled or a reciprocal license is required.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Midwest workers compensation jurisdictional experience.

Nice To Haves

Bachelor’s degree.

Responsibilities

Analyze claims exposure, make claims decisions, plan appropriate courses of action, and resolve claims.
Interact with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, and standard methodologies, as well as statutory, regulatory, and ethical requirements.
Document and communicate claim activity in a timely and efficient manner.
Investigate, evaluate, and resolve complex workers compensation claims.
Partner with clients to deliver solutions and enhance claims management.
Think critically, solve problems, and plan and prioritize tasks to serve clients and claimants.