Senior Workers Compensation Claims Adjuster - Midwest

Gallagher•Saint Peters, MO

4d•Remote

About The Position

Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to investigate, evaluate, and resolve complex workers compensation claims. The role requires applying claims management experience and analytical skills to assess exposure, determine an appropriate course of action, and resolve claims. The adjuster works with clients and other parties involved in the claims process, provides empathetic customer service to claimants, and handles claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements. The position also requires timely, efficient documentation and communication of claim activity. The role focuses on claims in Missouri, Kansas, Iowa, and Nebraska. Candidates must hold an active adjuster license in at least one of those states or a reciprocal jurisdiction, and be appropriately licensed and/or certified in all states where they handle claims. This position is eligible for fully remote work.

Requirements

High school diploma.
Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
Active adjuster license in one or more of Missouri, Kansas, Iowa, or Nebraska, or a reciprocal jurisdiction.
Appropriate licensing and/or certification in all states in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Investigate, evaluate, and resolve complex workers compensation claims.
Analyze claims exposure, make informed decisions, and plan the appropriate course of action to resolve claims.
Communicate and coordinate extensively with parties involved in the claim process.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Partner with clients to deliver innovative solutions and improve claims management.
Handle claims in accordance with client and corporate policies, procedures, accepted industry practices, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity accurately, timely, and efficiently.
Think critically, solve problems, and plan and prioritize work to serve clients and claimants.