Senior Workers Compensation Claims Adjuster - Oregon
About The Position
At Gallagher Bassett, the Senior Workers Compensation Claims Adjuster helps clients and claimants navigate workers compensation claims, support recovery, and achieve appropriate outcomes. This role manages complex claims in Oregon, including claims involving full indemnity and litigation, and is eligible for fully remote work. The adjuster investigates, evaluates, and resolves claims; analyzes exposure and determines an appropriate course of action; communicates with parties involved in the claims process; and provides empathetic customer service to claimants on behalf of clients. The role works in partnership with clients to improve claims management and handles claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. Timely and efficient claim documentation and communication are also expected.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
- Oregon workers compensation jurisdictional experience.
- Active Oregon adjuster license; appropriately licensed and/or certified in all states where claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Investigate, evaluate, and resolve complex workers compensation claims.
- Analyze claims exposure, make decisions, plan an appropriate course of action, and resolve claims.
- Communicate extensively with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, statutory and regulatory requirements, and ethical standards.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants effectively.
- Document and communicate claim activity in a timely and efficient manner.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
