Senior Workers Compensation Claims Adjuster - NC, SC, GA

Gallagher•Alpharetta, GA

46d•Remote

About The Position

Gallagher Bassett is seeking a Senior Workers Compensation Claims Adjuster to handle lost-time and indemnity claims in North Carolina, Georgia, and South Carolina. The role is eligible for fully remote work. The adjuster investigates, evaluates, and resolves complex workers compensation claims, analyzes exposure, plans appropriate actions, and works toward timely claim resolution. The position involves communicating with claimants, clients, and other parties throughout the claims process, providing empathetic customer service, and handling claims in accordance with client and corporate procedures and applicable statutory, regulatory, and ethical requirements. The adjuster documents and communicates claim activity efficiently and partners with clients to improve claims management processes.

Requirements

High school diploma.
At least 5 years of related claims experience.
Appropriate licenses and/or certifications for all states in which claims are handled; the posting specifies active adjuster licenses for Georgia and South Carolina.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Analyze claims exposure, determine an appropriate course of action, and resolve claims.
Communicate with parties involved in the claims process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, industry methodologies, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity accurately and promptly.
Investigate, evaluate, and resolve complex workers compensation claims.
Partner with clients to deliver solutions and improve claims management processes.
Apply critical thinking and problem-solving skills to plan and prioritize work for clients and claimants.