Senior Workers Compensation Claims Adjuster - IN
About The Position
The Senior Workers Compensation Claims Adjuster investigates, evaluates, and resolves complex workers compensation claims. The role applies claims management experience and analytical judgment to assess exposure, determine appropriate courses of action, and bring claims to resolution. The adjuster works with clients and other parties involved in the claim process, provides empathetic customer service to claimants, and partners with clients to improve claims management. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The position requires workers compensation claims experience and active adjuster licenses for Indiana and Illinois. It is eligible for fully remote work.
Requirements
- High school diploma.
- At least 3 years of related claims experience.
- Appropriate license and/or certification in all states where claims are handled; the posting specifies active adjuster licenses for Indiana and Illinois.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, plan appropriate courses of action, make decisions, and resolve claims.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Communicate with parties involved in the claim process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claim activity promptly and efficiently to support claim outcomes.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants effectively.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
