Senior Workers Compensation Claims Adjuster - Midwest

Gallagher•Saint Peters, MO

32d•Remote

About The Position

Gallagher Bassett is hiring an experienced Workers Compensation Claims Adjuster to investigate, evaluate, and resolve complex workers compensation claims. The role applies claims management experience and analytical decision-making to assess exposure, plan appropriate actions, and bring claims to resolution. The adjuster works closely with clients and other parties involved in the claims process, providing empathetic customer service to claimants and supporting effective communication and outcomes. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethics requirements. The role also requires timely and efficient documentation and communication of claim activity. This position is eligible for fully remote work and involves jurisdictional experience in states including Illinois, Indiana, Michigan, Missouri, Kansas, Wisconsin, and Iowa, among others. Active adjuster licenses are specified for Indiana, Michigan, and Iowa.

Requirements

High school diploma.
Minimum of 5 years of related claims experience.
Appropriate licenses and/or certifications for all states in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Analyze claims exposure, make decisions, plan appropriate courses of action, and resolve claims.
Interact with claimants, clients, and other parties involved in the claims process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethics requirements.
Document and communicate claim activity in a timely and efficient manner.
Investigate, evaluate, and resolve complex workers compensation claims.
Partner with clients to deliver solutions and improve the claims management process.
Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants.