Senior Workers Compensation Claims Adjuster - TX
About The Position
At Gallagher Bassett, the Senior Workers Compensation Claims Adjuster helps clients navigate complex claims, supports recovery, and delivers outcomes that make a difference. The role applies claims management experience to analyze claims exposure, determine appropriate courses of action, and resolve claims. It involves extensive interaction with parties in the claims process, providing empathetic customer service to claimants, and handling claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, and ethical standards. The adjuster documents and communicates claim activity accurately and promptly to support claim outcomes. The position investigates, evaluates, and resolves complex workers compensation claims, partnering with clients to develop solutions and improve claims management. It requires critical thinking, problem-solving, planning, and prioritization to serve clients and claimants effectively. The role is eligible for fully remote work and involves Texas jurisdictional claims.
Requirements
- High school diploma.
- At least 5 years of related claims experience.
- Appropriate licensure and/or certification in all states in which claims are handled; the role specifies Texas jurisdiction and an active Texas adjuster license.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, determine the appropriate course of action, and resolve claims.
- Interact with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, and ethical standards.
- Document and communicate claim activity timely and efficiently.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
