Senior UI/UX Designer

REI Systems•Sterling, VA
•Hybrid

About The Position

REI Systems is seeking a Senior UX Designer with a strong background in Human-Centered Design (HCD) and User Experience (UX) to develop innovative, user-friendly solutions across digital and non-digital platforms. The role works in a collaborative, cross-functional environment with developers, product managers, researchers, and stakeholders, integrating UX best practices throughout the project lifecycle. It requires an understanding of agile workflows and a focus on aligning designs with evolving customer needs to deliver impactful, sustainable outcomes. The designer will lead the creation of intuitive, usable, accessible products and services; develop wireframes, prototypes, and user flows; and ensure designs meet Section 508 accessibility requirements and CDC branding standards. The role also contributes to UX capacity building through templates, guidelines, mentoring, workshops, and coaching. It includes documenting and communicating design decisions and outcomes, measuring UX performance with KPIs, and recommending continuous improvements. Other similar professional duties may be assigned as needed. The position is hybrid, with work in the REI Sterling Office two days per week or as needed. The successful candidate must be eligible to obtain a public trust clearance.

Requirements

  • At least 5 years of experience in UX design with a focus on HCD principles.
  • Experience working within agile environments.
  • Proficiency in tools such as Figma, Adobe XD, or Sketch.
  • Familiarity with usability testing tools and analytics platforms.
  • In-depth knowledge of Section 508 accessibility and inclusive design practices.
  • Proven ability to develop wireframes, prototypes, and user journeys.
  • Strong communication and presentation skills, including the ability to translate complex concepts into actionable designs.
  • Ability to collaborate effectively with cross-functional teams.
  • Experience mentoring and promoting best practices within UX teams.
  • Ability to manage multiple projects in a fast-paced environment.
  • Strong problem-solving skills, attention to detail, and strategic thinking.
  • Experience using KPIs to track and improve design performance.
  • Bachelor’s degree in Information Technology, Cybersecurity, Operations Management, or a related field.
  • Eligible to obtain a public trust clearance.

Nice To Haves

  • Experience working in government, public health, or healthcare sectors.

Responsibilities

  • Lead the design of intuitive products and services that prioritize usability and accessibility.
  • Create wireframes, prototypes, and user flows aligned with HCD principles.
  • Ensure designs meet Section 508 accessibility requirements and CDC branding standards.
  • Partner with developers, product managers, researchers, and stakeholders to incorporate feedback and improve designs.
  • Integrate customer insights from research into the design process and work with 508 compliance teams to ensure accessibility.
  • Participate in sprint planning, reviews, and retrospectives within agile frameworks.
  • Manage design-related tasks in project backlogs and contribute to prioritization.
  • Deliver prototypes and design increments aligned with sprint timelines.
  • Develop templates, guidelines, and materials to enhance UX and HCD capabilities.
  • Mentor junior designers and support team members in adopting UX best practices.
  • Facilitate workshops and coaching sessions to foster a user-centered design culture.
  • Maintain detailed documentation of design decisions, processes, and outcomes.
  • Prepare reports and presentations to communicate strategies and results, and provide sprint progress updates including usability testing insights.
  • Collaborate with the CX team to establish KPIs for UX performance.
  • Monitor design effectiveness, recommend iterative improvements, and conduct design audits and retrospectives.

Benefits

  • Professional development
  • Flexibility to spend time with family and friends
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