Senior UI/UX Designer
About The Position
REI Systems is seeking a Senior UX Designer with a strong background in Human-Centered Design (HCD) and User Experience (UX). The role develops user-friendly solutions that improve customer experiences across digital and non-digital platforms. Working in a collaborative, cross-functional environment, the designer partners with developers, product managers, researchers, and stakeholders to integrate UX best practices throughout the project lifecycle. The role requires understanding agile workflows and aligning designs with evolving customer needs to create impactful, sustainable outcomes. The position is hybrid, with work at the REI Sterling Office two days per week or as needed. Other similar professional duties may be assigned as needed. The candidate must be eligible to obtain a public trust clearance.
Requirements
- At least 5 years of UX design experience focused on HCD principles.
- Experience working in agile environments.
- Proficiency with tools such as Figma, Adobe XD, or Sketch.
- Familiarity with usability testing tools and analytics platforms.
- In-depth knowledge of Section 508 accessibility and inclusive design practices.
- Proven ability to develop wireframes, prototypes, and user journeys.
- Strong communication and presentation skills, including the ability to translate complex concepts into actionable designs.
- Ability to collaborate effectively with cross-functional teams.
- Experience mentoring and promoting best practices within UX teams.
- Ability to manage multiple projects in a fast-paced environment.
- Strong problem-solving skills, attention to detail, and strategic thinking.
- Experience using KPIs to track and improve design performance.
- Commitment to staying current with UX and HCD trends and tools, and a learning mindset focused on evolving design practices to meet customer needs.
- Bachelor’s degree in Information Technology, Cybersecurity, Operations Management, or a related field.
- Eligible to obtain a public trust clearance.
Nice To Haves
- Experience working in government, public health, or healthcare sectors.
Responsibilities
- Lead the design of intuitive products and services that prioritize usability and accessibility.
- Create wireframes, prototypes, and user flows aligned with HCD principles.
- Ensure designs meet Section 508 accessibility requirements and CDC branding standards.
- Partner with developers, product managers, researchers, and stakeholders to incorporate feedback and improve designs.
- Integrate customer research insights into the design process and work with 508 compliance teams to meet accessibility standards.
- Participate in sprint planning, reviews, and retrospectives within agile frameworks.
- Manage design-related tasks in project backlogs and contribute to prioritization.
- Deliver prototypes and design increments aligned with sprint timelines.
- Develop templates, guidelines, and materials to enhance UX and HCD capabilities.
- Mentor junior designers and support team members in adopting UX best practices.
- Facilitate workshops and coaching sessions to foster a user-centered design culture.
- Maintain detailed documentation of design decisions, processes, and outcomes.
- Prepare reports and presentations to communicate strategies and results.
- Provide sprint progress updates, including usability testing insights.
- Collaborate with the CX team to establish UX performance KPIs.
- Monitor design effectiveness and recommend iterative improvements.
- Conduct design audits and retrospectives to identify areas for growth.
- Perform other similar professional duties as assigned.
Benefits
- Professional development opportunities.
- Meaningful projects.
- Flexibility to spend time with family and friends.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
