Senior Transportation Coordinator

US Foods•Perth Amboy, NJ

2d•$24 - $37•Onsite

About The Position

The Sr Coordinator, Transportation supports transportation and logistics functions by performing general clerical activities and managing division backhaul functions. The role works to optimize transportation and logistics processes to maximize efficiency. Duties may include transportation, logistics, and backhaul functions. The coordinator handles incoming calls and resolves issues for drivers, sales representatives, and customers; communicates route updates to drivers; prepares and communicates transportation reports and files using software; and completes the damages and shorts process, including vendor and driver follow-up and related paperwork. The position also supports training and developing junior clerical teammates. For backhaul and logistics operations, the coordinator communicates dispatch, arrival, scheduling, service, and delivery information to appropriate recipients; schedules vendor and backhaul pickup appointments; and optimizes inbound pickup and delivery while considering restrictions, minimizing cost, and ensuring compliance. The role completes required logistics paperwork and researches new backhaul opportunities with buyers and replenishment managers. The position works at a desk in an office environment and may occasionally require work in normal warehouse areas, including cooler and freezer areas where temperatures may be as low as -5 degrees. The role interacts internally with operations, transportation, warehouse personnel, and drivers, and externally with vendors. The expected base rate is $24–$37; compensation depends on relevant experience or education, skills, function, geographic location, and other applicable factors.

Requirements

At least three years of experience in a warehouse administrative or clerical position.
Prior logistics, transportation, and/or warehouse experience.
Excellent verbal and written communication skills.
Excellent telephone and customer service abilities.
Ability to manage multiple functions in a fast-paced environment.
Strong math, analytical, and organizational skills, with high attention to detail.
Intermediate computer skills and proficiency with Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to independently solve problems of intermediate scope.
Strong teamwork skills and the ability to support others in the department and division.
High school diploma or GED/equivalent.
Ability to perform the listed physical activities, including frequent sitting, reaching above shoulder, grasping, manipulating objects, and manual dexterity; occasional standing, walking, lifting and carrying up to 50 pounds, pushing/pulling, climbing/balancing, stooping/squatting, kneeling, bending, and twisting.

Nice To Haves

Knowledge of DOT Hours of Service Regulations.
Knowledge of the company's geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, or Airclic.

Responsibilities

Answer incoming calls and resolve driver, sales representative, and customer issues as needed.
Communicate route updates to drivers.
Use software such as MS Excel, Omnitracs, Tandem, and Kronos to create, update, and communicate reports and files supporting transportation operations.
Complete the damages and shorts process by notifying vendors and drivers, finding resolutions, and completing associated paperwork.
Support the training and development of junior clerical teammates.
Communicate backhaul and transportation information, including arrivals, daily dispatch information, scheduling changes, service updates, abnormalities, and delivery issues.
Coordinate logistics by scheduling pickup appointments for backhaul orders and vendors in the division.
Optimize inbound backhaul pickup and delivery while considering restrictions, minimizing cost, and ensuring compliance.
Complete necessary logistics paperwork and communicate backhaul and logistics information as needed.
Research backhaul opportunities with buyers and replenishment managers to maximize division efficiency.
Perform other duties as assigned by the manager.