Transportation Coordinator

Case Farms, Inc.•Dudley, NC

1d•Onsite

About The Position

The Transportation Coordinator manages transportation and delivery coordination for the Goldsboro Fresh Division. The role follows up with truckers to confirm deliveries, communicates delivery issues to customers and sales staff, completes freight reports using bill of lading information, verifies carrier invoices, and forwards them for payment. The coordinator books carriers, schedules pickups and delivery appointments, manages pallet inventory for the Sysco FOB carrier, checks truck departure and pallet logs, and arranges freezer appointments for scheduled shipments. The position participates in morning and afternoon production meetings with production coordination and shipping, and is expected to provide excellent customer service to customers, visitors, and prospects. The position is located in Goldsboro, North Carolina, reports to the Sales Manager, Goldsboro Fresh Division, and requires no travel. The role requires effective customer interaction, compassion toward customer needs, attention to detail, teamwork, multitasking, self-motivation, and strong follow-through. The work takes place in a fast-paced, changing environment and may involve navigating around moving machinery and people. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, where applicable.

Requirements

Good interpersonal skills and the ability to interact effectively with customers, customer product managers, QA managers, and R&D staff.
Compassion toward customers’ needs.
Attention to detail.
Ability to thrive in a team environment.
Ability to multitask.
Self-motivation.
Excellent follow-through skills.
Ability to work in a fast-paced, chaotic, constantly changing work environment.
Ability to stand, sit, squat, climb, balance, stoop, kneel, crouch, crawl, stretch, walk, reach, twist, bend, grasp, use hands and fingers, handle objects or controls, talk, and hear.
Agility to navigate around moving machinery and people.
Physical capabilities required in the assigned department or areas.

Responsibilities

Follow up with truckers daily to verify deliveries and notify customers and sales staff about delivery issues.
Complete freight reports using bill of lading information.
Verify carrier invoices and bills, then forward them to Troutman for payment.
Book carriers for all trucks.
Manage and schedule pickups for all FOB trucks.
Make appointments for all deliveries.
Manage pallet inventory for the Sysco FOB carrier.
Check guard shack logs for truck departures and pallet reports.
Make freezer appointments when loads are scheduled to ship.
Participate in morning and afternoon daily production meetings with the production coordinator and shipping.
Provide the highest possible level of customer service to customers, visitors, and prospects.