Senior Transportation Coordinator

US Foods•Perth Amboy, NJ

6h•Onsite

About The Position

The Senior Transportation Coordinator supports the division’s transportation and logistics functions by performing clerical activities and managing backhaul operations. The role works to optimize transportation and logistics processes for maximum efficiency. Responsibilities span transportation support, backhaul scheduling and coordination, reporting, paperwork, and communications with drivers, vendors, and internal teams. The position is based at a desk in an office environment, with occasional work in warehouse areas, including coolers and freezers that may reach -5 degrees.

Requirements

At least three years of experience in a warehouse administrative or clerical position.
Prior logistics, transportation, and/or warehouse experience.
High school diploma or GED/equivalent.
Excellent verbal and written communication skills.
Strong telephone and customer service skills.
Ability to manage multiple functions in a fast-paced environment.
Strong math, analytical, and organizational skills, with close attention to detail.
Intermediate computer skills and proficiency with Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to independently resolve problems of intermediate scope.
Strong teamwork skills and ability to support others in the department and division.

Nice To Haves

Knowledge of DOT Hours of Service Regulations.
Knowledge of the geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, or Airclic.

Responsibilities

Answer incoming calls and help resolve issues for drivers, sales representatives, and customers.
Communicate route updates to drivers.
Use transportation software and office programs to create, update, and communicate reports and files, including attendance, DVIRs, backhaul spreadsheets, delivery-window dispatch, driver key logs, trailer temperature logs, route updates, and transportation metrics.
Handle the damages and shorts process by contacting vendors and drivers to find resolutions and completing related paperwork.
Support the training and development of junior clerical teammates.
Communicate backhaul and transportation information, including arrivals, daily dispatch details, scheduling or rescheduling, service updates, abnormalities, and delivery issues.
Schedule pickup appointments for backhaul orders and vendors for the division.
Coordinate inbound backhaul pickups and deliveries while considering restrictions, minimizing costs, and ensuring compliance.
Complete required logistics paperwork and communicate backhaul and logistics information as needed.
Research backhaul opportunities with buyers and replenishment managers to improve divisional efficiency.
Perform other duties as assigned by the manager.