Senior Territory Account Manager
About The Position
The Senior Territory Account Manager is responsible for achieving territory sales objectives and growth targets in alignment with Illumina’s mission. The role develops and implements strategic and tactical sales plans, forecasts sales, and provides regular updates on sales opportunities, market conditions, and competitor activity. This is a field-based, customer-facing role with a home office. The preferred location is Austin, Houston, San Antonio, or South Texas. The position involves selling capital equipment, consumables, and services, and building long-term customer relationships across clinical and research accounts. The role also requires scientific and technical engagement with customers, collaboration across the company, and ongoing learning about applications and opportunities for Illumina technologies, products, and services.
Requirements
- Knowledge of clinical and research applied genetics and genomics.
- Typically 5+ years or equivalent of proven life science capital sales experience.
- Understanding of next-generation sequencing (NGS) and genotyping.
- Ability to work effectively in a highly collaborative team setting.
- Ability to independently generate leads, prospect, and develop business.
- Experience with consultative and strategic selling.
- Ability to drive complex sales in multi-layered environments.
- Experience winning and growing business and establishing long-term customer relationships.
- High motivation and a strong drive to deliver exceptional results individually and as part of a team.
- Ability to work in a fast-paced environment and adapt to change.
Nice To Haves
- Demonstrable experience working with key clinical and research accounts and customers in Houston.
Responsibilities
- Develop territory- and account-specific sales plans.
- Execute sales plans to meet assigned sales quotas, adjusting plans as company and customer needs change.
- Forecast accurately and manage the sales pipeline.
- Proactively use and maintain the CRM database.
- Deliver technical and scientific seminars and presentations about Illumina products, solutions, and capabilities.
- Explain the relevance of Illumina’s product portfolio and consult with customers about it.
- Use scientific knowledge to engage in collaborative, consultative sales processes.
- Monitor emerging market trends and customer needs to identify opportunities to create customer value.
- Collaborate cross-functionally across the company, regardless of geographic location, to achieve goals and meet customer needs.
- Navigate and manage multi-tiered sales processes for capital equipment, consumables, and services.
- Match customer business objectives with Illumina capabilities to deliver mutual value.
- Prospect for and generate new customer leads and business.
- Manage existing accounts and customer relationships, and work to expand the customer base.
- Develop and maintain strong customer connections at multiple organizational levels.
- Continue learning about new applications and growth opportunities for Illumina technology, products, and services.
- Handle interpersonal challenges effectively and keep self and team focused on the customer.
- Use a win-win approach in negotiations.
Benefits
- Variable cash program (bonus or commission) eligibility for all employees.
- Equity may be included in the compensation package for eligible roles.
- Access to genomics sequencing.
- Family planning benefits.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Retirement benefits.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
