HPC/AI Hardware Technical Deployment- Senior Technology Consultant (TCP4)
About The Position
Hewlett Packard Enterprise is hiring a Senior Technology Consultant to lead hardware installation and deployment for high-performance computing systems at customer locations throughout North America. The role is designated Remote/Teleworker, with work primarily performed from home, and includes travel to customer sites for deployment activities. The consultant coordinates deployment planning and execution with project teams, technical leads, and customer stakeholders; provides technical guidance during rack-and-stack, cabling, validation, and acceptance; and troubleshoots complex hardware and infrastructure issues. The position also serves as an escalation point, mentors and trains team members, contributes to process improvements, and documents deployment work and technical procedures.
Requirements
- Must be a US citizen.
- Advanced understanding of data center IT operations environments.
- Strong understanding of servers, storage, networking, and HPC infrastructure.
- Ability to independently perform deployment and support tasks with minimal supervision.
- Demonstrated ability to troubleshoot and resolve complex hardware and infrastructure issues.
- Strong organizational and project coordination skills.
- Ability to provide technical mentorship and knowledge transfer.
- Ability to lift 50 pounds, stand on ladders, and stand for long periods.
- Ability to operate manual and power hand tools.
- 6–10 years of technical experience and an associate degree or equivalent in computer science or a related area; without a degree, two additional years of relevant professional experience.
Nice To Haves
- Linux, virtualization, and Windows Server experience.
- US Federal Clearance.
Responsibilities
- Lead installation and deployment activities for small, medium, and large high-performance computing systems at customer locations throughout North America.
- Coordinate deployment planning and execution with project teams, technical leads, and customer stakeholders.
- Provide technical support to deployment teams during rack-and-stack, cabling, validation, and system acceptance.
- Rack, stack, connect, and cable systems according to point-to-point cabling maps and SCHD specifications.
- Power up hardware, validate systems, run health checks, troubleshoot issues, and drive resolution to minimize deployment delays.
- Participate in system acceptance and lead hardware issue resolution during deployment.
- Order, return, and manage parts onsite in accordance with parts handling policies and procedures.
- Analyze, troubleshoot, and resolve complex issues involving HPE Enterprise systems, servers, storage, networking, and supporting infrastructure.
- Act as an escalation point for deployment and operational issues.
- Mentor and provide technical guidance to less experienced team members.
- Assist with onboarding and training new team members.
- Contribute to process improvement initiatives and recommend best practices.
- Document tasks, activities, lessons learned, and technical procedures.
Benefits
- Comprehensive benefits intended to support physical, financial, and emotional wellbeing.
- Personal and professional development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
