HPC/AI Hardware Technical Deployment- Senior Technology Consultant (TCP4)

Hewlett Packard Enterprise•All, CT

21h•$109,000 - $251,000•Remote

About The Position

Hewlett Packard Enterprise is hiring a Senior Technology Consultant for HPC/AI hardware technical deployment. The role is designated Remote/Teleworker, with work primarily performed from home, and involves leading installation and deployment of high-performance computing systems at customer locations throughout North America. The consultant coordinates deployment planning and execution with project teams, technical leads, and customer stakeholders, and serves as a technical resource during rack-and-stack, cabling, validation, and system acceptance activities. The position includes configuring and cabling systems according to point-to-point maps and SCHD specifications, powering up and validating hardware, running health checks, troubleshooting issues, and supporting timely deployment. The consultant manages parts onsite, helps resolve complex issues across HPE enterprise systems and supporting infrastructure, and acts as an escalation point. The role also involves mentoring and training team members, contributing to process improvements, and documenting work, lessons learned, and procedures. Applicants must be U.S. citizens and able to lift 50 pounds, stand on ladders and for extended periods, and operate manual and power hand tools. The stated education and experience requirement is 6–10 years of technical experience plus an associate degree or equivalent in computer science or a related area; applicants without a degree need two additional years of relevant professional experience.

Requirements

Must be a U.S. citizen.
Advanced understanding of data center IT operations environments.
Strong understanding of servers, storage, networking, and HPC infrastructure.
Ability to independently perform deployment and support tasks with minimal supervision.
Demonstrated ability to troubleshoot and resolve complex hardware and infrastructure issues.
Strong organizational and project coordination skills.
Ability to provide technical mentorship and knowledge transfer.
Ability to lift 50 pounds, stand on ladders and for long periods, and operate manual and power hand tools.
6–10 years of technical experience and an associate degree or equivalent in computer science or a related area of study; without a degree, two additional years of relevant professional experience.

Nice To Haves

Linux experience.
Virtualization experience.
Windows Server experience.
U.S. Federal Clearance.

Responsibilities

Lead installation and deployment of small, medium, and large-scale high-performance computing systems at customer locations throughout North America.
Coordinate deployment planning and execution with project teams, technical leads, and customer stakeholders.
Provide technical support to deployment teams during rack-and-stack, cabling, validation, and system acceptance activities.
Rack, stack, connect, and cable systems according to point-to-point cabling maps and SCHD specifications.
Power up and validate hardware, run health checks, troubleshoot issues, and drive resolutions to minimize deployment delays.
Participate in system acceptance and lead hardware issue resolution during deployments.
Order, return, and manage parts onsite in accordance with parts handling policies and procedures.
Analyze, troubleshoot, and resolve complex issues involving HPE enterprise systems, servers, storage, networking, and supporting infrastructure.
Act as an escalation point for deployment and operational issues.
Mentor and provide technical guidance to less experienced team members.
Assist with onboarding and training new team members.
Contribute to process improvement initiatives and recommend best practices.
Document tasks, activities, lessons learned, and technical procedures.