Senior Technician - New Orleans

Hoist & Crane Service Group Inc•Elmwood, LA

About The Position

The Senior Technician is a heavy equipment mechanic specializing in crane modernization and repair. The role performs routine maintenance, troubleshooting, repairs, and upgrades, and resolves complex crane malfunctions. It requires self-sufficiency, leadership, effective communication, and professionalism to lead field technicians and serve as a liaison between HCSG management and customers. Work is performed in a safety-first environment. HCSG provides 24/7 service, so technicians must be available on-call and provide after-hours or weekend service as customer needs require. The work is labor-intensive and is normally performed indoors or outdoors depending on customer requirements. Conditions may include extreme heat or cold, noise, heights, fumes, dust, and odors. Travel is required from time to time, stated as 20–50%; out-of-town travel may be required at the company’s discretion. Various shifts, on-call duty, and overtime may be needed to accommodate branch and customer requirements.

Requirements

At least 5–7 years of crane repair and maintenance experience, or at least 3–4 years of electrical and/or mechanical experience in lieu of crane repair and maintenance experience.
Valid driver’s license and acceptable driving record.
Commitment to working and driving safely.
Willingness to work off the ground at various heights.
Basic computer skills for web-based crane inspection programs.
Ability to communicate well and work independently or as part of a team.
Knowledge of hand tools and/or possession of hand tools.
Ability to lift up to 50 pounds daily and up to 100 pounds rarely.
Ability to perform frequent climbing, balancing, stooping or crouching, overhead reaching, bending, squatting, and prolonged standing and sitting; occasional pushing, pulling, kneeling, and crawling.
Ability to work at heights exceeding 50 feet as part of crane maintenance.
Willingness to travel 20–50% from time to time, work various shifts, be on-call, and work overtime.

Nice To Haves

Vocational or technical training certificate.
Ability to pass a pre-employment drug test and DISA background check, and submit to random and annual drug testing as required.

Responsibilities

Be available on-call and provide after-hours services as required.
Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes at customer locations.
Train and mentor field technicians.
Perform OSHA-required hoist and crane inspections and generate inspection reports and repair orders.
Communicate with the Service Manager and Branch Manager during the day to coordinate scheduling and daily work completion.
Consult with customers about repair and safety issues and discuss recommendations for improving their services.
Maintain company-issued equipment, vehicle, and assets in safe and proper working order.
Operate tools, equipment, and vehicles safely and responsibly, and notify the immediate supervisor of deficiencies.
Maintain a supply of HCSG forms and miscellaneous materials in the company vehicle.
Work effectively with others in a team environment.
Attend company-provided training and seminars as required.
Participate in the HCSG 5 Marks program.
Perform other duties as assigned.