Pharmacy Technician - New Orleans

ChenMed•Metairie II, LA

6d•$17 - $24•Onsite

About The Position

The Pharmacy Technician Retail assists with pharmacy operations in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and helps coach pharmacy technicians in system operations while ensuring compliance with company policies and procedures. The technician provides quality healthcare service while working with patients and their families, doctors, and other medical personnel. The Pharmacist supervises the role and reviews work for objectives and compliance with departmental policies and procedures. The position may require nationwide travel for training and support. It is based onsite in New Orleans.

Requirements

High school diploma or equivalent; experience may substitute for education on a year-for-year basis above the minimum required.
Board of Pharmacy technician registration and current state licensure and certification.
At least one year of pharmacy and customer service experience.
Pharmacy or medical data-entry experience.
Knowledge of pharmacy law and medical terminology.
Strong interpersonal skills and well-developed verbal and written communication skills.
Good math and analytical skills.
Basic proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to work independently, meet deadlines, and be flexible.
Excellent organizational skills and attention to detail.

Nice To Haves

Knowledge of ChenMed and/or JenCare Neighborhood Medical Center products, services, standards, policies, and procedures.

Responsibilities

Review and comply with the Pharmacy Technician Code of Conduct.
Help healthcare providers and patients in person or by phone, answer questions and requests, and refer inquiries requiring attention to the Pharmacist.
Maintain pharmacy inventory by checking stock levels, anticipating medication and supply needs, placing and expediting orders, verifying receipt, and removing outdated drugs.
Apply asset-protection techniques and create claims for order errors and damaged goods.
Maintain a safe and clean pharmacy in accordance with procedures, rules, and regulations.
Use pharmacy systems to enter patient and drug information accurately and fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
Immediately report prescription errors to the Pharmacist and follow company policies and procedures for pharmacy errors and quality improvement.
Follow applicable government regulations, including HIPAA, Medicare, and co-pay requirements.
Engage patients by offering assistance, resolving issues, and answering questions to support a positive patient experience.
Register related sales on the assigned cash register and collect and handle cash as required.
Direct and assist team members as needed to maintain workflow and meet deadlines assigned by the Pharmacy Manager or Pharmacist on duty.
Process third-party reimbursement claims efficiently and accurately with insurance providers.
Earn and maintain certification and licensure as required by state regulations, attend requested training, and obtain continuing education credits.
Maintain healthcare and pharmacy knowledge and skills.
Perform other duties as assigned or modified at the manager’s discretion.