Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Foley, AL

4d•$35 - $70•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation and commissioning of HVAC/R systems and leads diagnostics, troubleshooting, maintenance, inspections, and repairs across commercial and industrial systems. The role manages supermarket refrigeration equipment and preventive maintenance programs while ensuring compliance with applicable safety, environmental, and HVAC/R codes. It also coordinates field teams, service workloads, inventory, vendors, training, and special projects, and supports business-critical service issues through an on-call rotation. The position includes operating and maintaining company vehicles, completing work orders and other required documentation, and mentoring and training technicians. The Senior Technician works with managers, coworkers, customers, and business partners to coordinate assignments, improve processes, support organizational changes, and uphold company policies and standards of ethics and integrity.

Requirements

Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
HVAC-R/Mechanical Journeyman qualification where required.
1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver's license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year associate's degree in applied science in air conditioning and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
Use heavy machinery.
Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
Ensure field practices and documentation comply with OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and comply with environmental guidelines.
Coordinate field-team assignments, mentor less-experienced Technicians, and manage escalated service issues.
Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
Evaluate Technician skill sets and provide feedback to senior leadership.
Participate in an on-call rotation and respond promptly to incidents or requests during assigned periods, resolving or appropriately escalating issues.
Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
Coordinate service calls and regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles, arrange required maintenance and alternate driving support, operate vehicles safely, check vehicle condition and required documents, submit maintenance invoices, and verify insurance coverage.
Wear the company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting work quality and timelines.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, applying information from multiple sources, monitoring results, and identifying improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards, and assist management with addressing ethical and compliance issues.
Model company values by respecting individual differences, building relationships, mentoring others, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.