About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration leads installation, commissioning, maintenance, and troubleshooting of commercial and industrial HVAC/R systems, including ductwork, control panels, and refrigeration units. The role ensures compliance with safety and environmental standards and applicable regulatory requirements, oversees preventive maintenance programs, and coordinates field teams to optimize system performance and reduce downtime. The position also manages refrigerant handling, parts inventory, vendor relationships, and service schedules; mentors and trains technicians; and supports critical business operations through timely issue resolution and participation in an on-call rotation. The Senior Technician collaborates with cross-functional partners on process improvements and special projects while maintaining adherence to company policies and safety practices.

Requirements

  • Proven experience installing, commissioning, and maintaining HVAC/R systems, including refrigeration units and building pneumatics.
  • Strong diagnostic and troubleshooting skills for mechanical, electrical, and refrigerant systems in commercial and industrial settings.
  • Knowledge of OSHA standards, EPA refrigerant-handling protocols, and applicable federal, state, and local HVAC/R codes.
  • Ability to lead and mentor field teams, provide hands-on training, and give performance feedback.
  • Proficiency managing parts inventory, vendor relationships, and service coordination.
  • Effective communication and collaboration skills to support process improvements and cross-functional initiatives.
  • Commitment to safety, integrity, and continuous improvement.
  • Meet one of the experience alternatives: 3 years of HVAC/grocery rack refrigeration experience; or 6 years of HVAC/grocery rack refrigeration experience and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman qualification.
  • Have 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
  • Hold a valid state-issued driver's license and be able to pass a motor vehicle report.
  • Have no DUI, DWI, or OUI convictions on a commercial driving record within the last 5 years.
  • Have no more than two moving violations on a commercial driving record in the last 3 years.
  • Have no preventable accidents while operating a commercial motor vehicle in the last 3 years.
  • Have no serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and CO2 systems.

Responsibilities

  • Oversee installation, commissioning, and maintenance of HVAC/R systems, including ductwork, control panels, and refrigeration units.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial equipment.
  • Implement and monitor preventive maintenance programs to optimize equipment performance and reduce downtime.
  • Manage refrigerant handling in compliance with OSHA, EPA, and HVAC/R codes.
  • Coordinate and mentor field teams, provide hands-on training, and evaluate skill development.
  • Maintain parts inventory, vendor relationships, and service schedules to meet operational priorities.
  • Participate in an on-call rotation to support critical business needs outside regular hours.
  • Collaborate across teams on process improvements, special projects, and operational needs.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U: Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
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