Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Pasadena, MD
•$39 - $77•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, maintenance, diagnostics, and repair of HVAC/R equipment across commercial and industrial systems. The role manages refrigeration systems—including racks, walk-ins, reach-ins, and supermarket units—and ensures work complies with applicable safety, environmental, and HVAC/R codes. The Senior Technician leads field teams, coordinates assignments and service workloads, mentors and trains Technicians, and supports escalated service issues. The role also manages parts and refrigerant inventory, vendor relationships, service-provider contract compliance, vehicles, work-order documentation, and special projects that improve operations and processes. Participation in an on-call rotation is required to support business-critical needs outside standard business hours. The position requires a valid state-issued driver’s license and a qualifying commercial driving record. It is based at the listed Walmart location in Pasadena, Maryland. The stated hourly wage range is $39.00–$77.00, with possible premiums in specified circumstances. Walmart describes competitive pay, performance-based bonus awards, and a range of benefits, subject to eligibility and plan terms.

Requirements

  • Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
  • Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, HVAC-R/Mechanical Journeyman qualification.
  • At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions in the last five years.
  • Commercial driving record with no more than two moving violations in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
  • Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
  • Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and CO2 systems.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring optimal performance and compliance.
  • Use heavy machinery.
  • Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
  • Ensure adherence to OSHA standards and EPA refrigerant-handling protocols by supervising field practices and documentation.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced Technicians, and managing escalated service issues.
  • Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
  • Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
  • Participate in an on-call rotation and respond promptly to assigned incidents or requests, resolving or appropriately escalating issues.
  • Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
  • Coordinate service calls and regional or market workloads to meet business priorities and timelines.
  • Support implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
  • Lead special projects by collecting data, evaluating new technologies, and recommending improvements; collaborate with cross-functional teams to refine processes.
  • Maintain company vehicles according to company policies; coordinate required maintenance and alternate driving support, safely operate vehicles, check vehicle condition and required documents, submit maintenance invoices, and verify insurance coverage.
  • Wear the company uniform and badge in accordance with company policies and procedures.
  • Lead and participate in teams, share resources and information, determine customer needs and business priorities, coordinate work, and support quality and timely completion.
  • Develop, communicate, and implement processes and practices; analyze information, monitor results, and identify improvement opportunities.
  • Promote compliance with company policies, procedures, and standards of ethics and integrity; help address ethical and compliance issues.
  • Model the stated Walmart values: respect the individual, act with integrity, serve customers and members, and strive for excellence.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for qualifying programs.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
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